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Team Leader - Patient Accounts


Ipswich Hospital

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This is an exciting new opportunity to lead a team of two, managing the effectiveness of revenue functions to ensure staff and patients from Ipswich Hospital receive appropriate management of funds received for services provided.

Job details

Position status Permanent
Position type Full-time
Occupational group Accounting and Finance
Classification AO5
Workplace Location Brisbane - West,Ipswich region
Job ad reference QLD/WM658747_09
Closing date 18-Sep-2025
Job duration
Contact person Melinda Moy
Contact details 07 3447 2942
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About the role

West Moreton Health is one of the largest employers in the West Moreton region, providing health and wellbeing services to the Somerset, Scenic Rim, Lockyer Valley and Ipswich communities. As the Team Leader – Patient Accounts, you will facilitate the management of consumer money and property within the guidelines of West Moreton Patient Consumer and Money Property Guide.

A typical day will see you:

  • Ensure effective internal control systems meet audit requirements and relevant government legislation and regulations, including end of month procedures, accruals, reconciliations, receipting, refunds, management, and production of relevant reports
  • Promote activities designed to increase patient and staff awareness of own source revenue and the management of revenue collection and financial accounting processes in relation to patient fees and charges, sundry debtors, and patient trust funds including comprehensive account notes in relation to outstanding balances, evidence-based follow-up activity, reconciliation of financial accounting records, validation of fees and charges.
  • Provide guidance and training to Revenue team members in the achievement of work unit objectives and development of effective administrative systems and processes and review on an ongoing basis.
  • Contribute to a high performing team.

About You

To be successful in this role you will need to demonstrate:

  • Sound knowledge of accounting policies, procedures and practices, and high level of skills and ability in applying this knowledge, including ability to interpret legislative and policy requirements, perform reconciliations and maintain appropriate internal controls.
  • Well-developed computer skills for spread sheeting, word processing and database applications, including financial and patient information systems, with the ability to apply these skills in the extraction and preparation of data for reporting.
  • High level communication skills with the ability to negotiate and consult with clients, staff, and external organisations, and effectively deal with demanding situations.
  • Ability to supervise and coordinate staff successfully and in line with quality human resource management practices.

Why Choose Us

  • Flexible work arrangements.
  • Purposeful work that makes a meaningful impact in one of Queensland's fastest growing regions.
  • Professional development including mentorship, paid study leave, simulation training and research opportunities.
  • Career pathways with support to step into senior roles and leadership.
  • Wellbeing supports including peer networks, flexible work options, EAP and dedicated mental health programs.
  • Competitive benefits including salary packaging and up to 12.75% super.
  • A lifestyle you'll love in a region that blends rural charm, natural beauty and city convenience.

To apply

Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.

Applications to remain current for a period of 12 months and may be used to fill a similar vacancy.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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