Our Health Service is expanding and so is our Revenue Team!

• Temporary Part Time Opportunity to 30 November 2025, with the possibility of extension!

Job details

About the role

This position provides an efficient and effective client focused Revenue and Administrative service to staff and patients who utilise services both at Ipswich Hospital, The Hayden Centre, Ripley Sub Acute and The Park – Centre for Mental Health.

The key responsibilities of the role include:

• Provide excellent customer service in a friendly and helpful manner; communicate clearly and confidently with parents, patients, members of the public and departmental staff, both in person and over the telephone.
• Perform daily revenue administrative activities including inpatient, outpatient and sundry debtor invoicing, checking of claim forms and submission of patient accounts to fund holders e.g., Private Health, DVA, Workcover and Third-Party insurance agencies); debtor management and follow up, cash/cheque handling and preparation, receipting and banking, administration and recoupment of petty cash and other trust floats and trust office duties.

About you

Our ideal candidate will be someone who can demonstrate the following:

• Knowledge of or ability to rapidly acquire knowledge of the legislation and procedures relevant to financial and patient management in the provision of financial practices, including financial procedures, cash handling, revenue and patient accounts management, preferably in a health service environment (e.g. Fees & Charges for accommodation and Outpatient Services).
• Sound computer skills including data entry and use of computer applications such as Microsoft applications (word, excel, electronic mail) and patient databases (e.g. HBCIS, S/4 HANA, MediRecords).
• High level organisational skills with the ability to manage a heavy workload, completing priorities and ability to meet deadlines and work under limited supervision as an individual or a member of a multi-disciplinary team.
• High level interpersonal written and oral communication skills, including the ability to communicate and negotiate successfully with all levels of the private and public sectors on a range of confidential and sensitive issues.

Mandatory Requirements:

• Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16

About West Moreton Health

West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.

To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community –  Follow this link  

As a Child Safe Organisation, at West Moreton Health:

• We prioritise children and young people being seen, heard, and safe in every interaction.
• We create inclusive environments where the voices and needs of children and young people are valued and respected.
• We believe safeguarding is shared responsibility, upheld by every member of our organisation.

Benefits

• 17.5% annual leave loading (Additional allowances/entitlements may apply)
• 12.75% employer contribution to superannuation
• Professional development
• Salary sacrificing options
• Wellness programs
• Employee Assistance Service (EAS).

To apply

Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.

Applications to remain current for a period of 12 months and may be used to fill a similar vacancy.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• WM664195_10 Revenue Officer_RD (PDF, 198KB)
  Role Description
  
  Joining the West Moreton Health Community (PDF, 301KB)
  Information Package for Applicants
  
  WMH Leadership Standards (PDF, 241KB)
  Information Package for Applicants