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The Senior Public Trust Officer position operates within the Customer Experience and Delivery Program and is responsible for managing a caseload of complex files within a defined practice area. The role will provide customers with professional advice across a number of areas including deceased estates and trust administration, administering the financial affairs of customers who have a decision-making disability and conveyancing.
AO4
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Public Trust Officers are responsible for providing a broad range of support in the provision of advice and the high-quality ongoing service to prospective, new and existing customers. We are seeking people who have a strong interest and experience in working within a customer focussed environment undertaking a variety of work and the ability to rapidly acquire the skills and knowledge to be successful in the role.
AO3
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We have an excellent opportunity for enthusiastic individuals to join our Customer Experience and Delivery team located in Townsville. The Customer Experience and Delivery program values excellence in the development of enduring, respectful, compassionate and professional relationships with our customers. We are seeking people who have a strong interest and experience in working within a customer focussed environment undertaking a variety of work and the ability to rapidly acquire the skills and knowledge to be successful in the role.
AO3
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The position operates within the Legal Services Program which provides front line customer focused legal services and authoritative high quality advice to support the work of the Public Trust Office. Your specific role will be to provide the Public Trustee, Official Solicitor, other staff and customers with advanced professional legal and/or conveyancing services and advice in relation to the activities of the Office in accordance with professional and public sector standards and Office policy and procedure.
PO4
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This role is primarily involved in Will making and preparing Enduring Powers of Attorney documents for customers and involves some autonomy in providing and assisting in the provision of timely and appropriate service and advice to customers. The service may be offered from Head Office (Brisbane) and/or by attending other sites including courthouses, other government offices, homes, hospitals, other care facilities or other sites.
AO3
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The Senior Public Trust Officer position operates within the Customer Experience and Delivery Program and is responsible for managing a caseload of complex files within a defined practice area. The role will provide customers with professional advice across a number of areas including deceased estates and trust administration, administering the financial affairs of customers who have a decision-making disability and conveyancing.
This position reports to the Principal Public Trust Officer or Regional Manager, depending on site requirements, and may be accountable for managing junior staff depending on the operational requirements of each regional site.
AO4
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The Senior Public Trust Officer is responsible for managing a caseload of complex files within a defined practice area. The role will provide customers with professional advice across a number of areas including deceased estates and trust administration, administering the financial affairs of customers who have a decision-making disability and conveyancing. This position reports to the Principal Public Trust Officer or Regional Manager, depending on site requirements, and may be accountable for managing junior staff depending on the operational requirements of each regional site.
AO4
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The Principal Public Trust Officer position is responsible for the management of a work unit within the core business of the Public Trustee. The role will undertake the management of complex or sensitive estates in the role of financial administrator, trustee or executor and provide expert advice to management, customers and other staff members.
AO5
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An exciting permanent opportunity has opened for a customer focused Assistant Manager to join the team at Public Trustee Southport. If you are a motivated and enthusiastic leader who wants to be a part of a great team we want to hear from you. We are looking for someone who will provide support to the Regional Manager in the operational management of the office, the delivery of excellent customer service and the promotion of the Public Trustee services in the region.
AO6
