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Information and Communications Technology Support Officer
Information and Communication Technology; Office of the Deputy Commissioner Corporate Services; Head Office; Spring Hill
The Information and Communications Technology (ICT) Support Officer delivers client focussed ICT support services to the Brisbane-based State Operations Centres (OpCens) and the Metro North and Metro South Regions. The role supports and assists the ICT Officer to deliver ICT services to support the operational and business objectives of the OpCens and the regions. The role also provides advice on optimal use of ICT products and services, as well as guidance on departmental and whole-of-government ICT policies and practices, in consultation with the ICT Officer.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | IT & Telecommunications |
| Classification | AO3 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/574742/24 |
| Closing date | 12-Jul-2024 |
| Job duration | 6 Months |
| Contact person | Jane Adams |
| Contact details | Phone: 3635 3020 Access the National Relay Service |
We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes:
- Proven knowledge of and experience in the delivery of customer focussed ICT support services for a variety of ICT solutions, in a technically complex operational environment.
- Demonstrated ability to provide reliable technical advice in relation to a range of ICT solutions, products and services and the ability to rapidly acquire a thorough knowledge and understanding of contemporary public sector ICT policies and practices.
- Proven conceptual, analytical and problem-solving skills and the ability to resolve ICT issues through the application of innovative solutions and the effective use of available technologies.
- Well-developed interpersonal and communication skills with a commitment to quality customer service and the proven ability to build and maintain productive relationships with a range of internal and external stakeholders.
- Demonstrated ability to undertake research on emerging ICT trends and technologies to propose effective business solutions and improve efficiency.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
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Documents
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