We are looking for a passionate Driving Examiner who can use their exceptional communication and customer service skills to conduct driver licence assessments, ensuring and advocating road safety in a casual capacity.

If you are flexible and enjoy working as part of a dynamic, fast paced team, then this role may be for you!

Job details

Some of your responsibilities as a Driving Examiner will include:
• Conduct driving assessments to determine the competency of applicants for all classes of driver licence.
• Consult, liaise and provide advice to stakeholders on matters relating to driver licence assessment and road safety, including providing written reports to the Senior Advisor (Driver Assessment) as requested.
• Contribute to ensuring the integrity and accuracy of information through recording and maintaining accurate customer and service information on relevant computer systems.
• Maintain up to date knowledge of industry standards and product safety as they relate to the driver licence assessment function.
• Contribute to the operation of the Customer Service Centre, working collaboratively as an effective team member to achieve key team and individual performance targets, supporting and participating in team activities and assisting to meet team objectives. If required, you may be requested to provide training and mentoring to less experienced Driving Examiners in systems, services and products.

Requirements of the role
• Customer service - Required to interact with a diverse customer base.
• Working in a team environment - Required to work collaboratively as an effective team member to achieve key team and individual performance targets.
• Competent driving experience - Required to assess competency of applicants.
• Interpretation of legislation, policy, and procedures - Required to provide advice and interpretation to staff and customers, to ensure consistent standards of driving assessment services.
• Use of Information Technology - Required to navigate multiple IT systems and databases to support efficient service delivery.

The successful applicant will be required work at various locations in the Southeast Queensland North region.

Applications to remain current for 12 months. 
Job Ad Reference: QLD/575903/24
Closing Date: Thursday, 18 July 2024

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• applicant-guide (PDF, 306KB)
  
  
  575903 24 - Role Description (Word, 517KB)