Exciting New Role- Temporary, Full-time, Brisbane CBD | Provide business, coordination and administration services to support the effective and efficient operations of the branch

Job details

The role  
•    Adhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services and workplaces.
•    Maintain up-to-date knowledge of systems, processes and policies relating to administrative functions.
•    Actively challenge the status quo of administrative support service provision with a view to enhancement through implementation of innovative business process improvement activities.
•    Receive and escalate complaints and provide solutions that achieve positive outcomes in line with Queensland Health policies.
•    Plan, prioritise and effectively deliver administrative support to support the System Performance Branch alignment within the strategic plan of the Department of Health, remaining flexible to adjust to changes and exceptions as they arise.
•    Build relationships with customers and stakeholders, using strong communication skills and skills to understand customers' needs and to deliver a service that meets their needs and policy guidelines.
•    Other duties as required by the Managers or Directors, System Performance Branch.

The successful person
You will have demonstrated: 

•    Experience in providing sensitive, coordinated, confidential and complex support to senior executives within large complex public sector organisations. 
•    Experience, skills and knowledge of departmental administrative processes, with a proven ability to actively participate in business improvement initiatives that deliver more efficient work practices.
•    Demonstrated ability to successfully manage a range of activities and projects with conflicting timeframes.
•    Provide general administrative support functions across the team that contributes to organisational goals and objectives.

About us
The Department of Health is responsible for the overall management of the public health system in Queensland. We are an organisation that strongly believes in the need to work with people who value the goals of our organisation and who will thrive in our workplace. Working at the Department of Health is about making a difference.

The Healthcare Purchasing and System Performance (HPSP) Division purchases public health and social services from service providers to optimize health gains, reduce inequalities, and maximize the health system's efficiency and effectiveness. HPSP ensures health funding is used effectively to meet government priorities and achieve performance objectives outlined in agreements and contracts arising from purchasing decisions. As part of the commissioning role, the Division has responsibility for investing nearly $18 billion on behalf of the State and managing community services contracts to the value of approximately $280 million. 
 
Benefits 
•    A fast-paced, challenging and supportive environment 
•    Competitive salary + generous superannuation and leave loading.
•    Flexible working arrangements
•    Diverse work culture
•    Career training and development

How to apply
To apply for this opportunity:
•    Please submit your resume (including the details of two referees), and
•    A cover letter (maximum 2 pages) outlining your skills and experience relevant for this role.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).

Documents

Before applying for this vacancy please ensure you read the documents below.

• HPSP574391 Branch Support Officer RD (PDF, 176KB)
  Role Description
  
  QH Information for Applicants (PDF, 939KB)
  Application Kit