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Clinical Nurse Triage
Upper Mt Gravatt
There is an exciting opportunity for you to join the Health Contact Centre within the Department of Health! We are seeking an enthusiastic and proactive Clinical Nurse (Telephone Triage) to join our high performing team on a permanent full time and part time basis. In this role, you will provide leadership in clinical decision making to give and/or coordinate care to callers. If this sounds like your next exciting career opportunity, we encourage you to apply.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time,Part-time |
| Occupational group | Customer Service/Call centre |
| Classification | Nurse Grade 6 (1) |
| Workplace Location | Brisbane - South |
| Job ad reference | QLD/HCC577051 |
| Closing date | 22-Jul-2024 |
| Job duration | Full time & Part time |
| Contact person | Lisa Courtney |
| Contact details | (07) 2100 8549 Access the National Relay Service |
About the Health Contact Centre:
The Health Contact Centre (HCC) is part of the Queensland Government's commitment to addressing the growing demand in health services in Queensland. The HCC operates 24 hours a day, seven days a week delivering confidential telephone assessment and information services to the people of Queensland. The HCC strives to educate and empower people to make informed choices about their health and health care, promoting better health through the delivery of evidence-based clinical practice. Since its inception, the HCC has expanded to provide a wide range of services that can be accessed by the public via the phone numbers 13 HEALTH (13 43 25 84), 13 QUIT (13 7848) or online.
About the Triage Service:
The aim of the Triage service is to provide a comprehensive assessment of symptoms via telephone resulting in a recommendation of a time and place of care. The service also provides immediate, evidence-based healthcare information and referral to other health care providers which is targeted to the appropriate level and location of care and ensures the holistic and therapeutic requirements of the caller are met.
Roles and Responsibilties:
- Adhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services and workplaces.
- Fulfil the responsibilities of this role in accordance with Schedule 2, Nurses and Midwives (Queensland Health) Award - State 2015 – Generic Level Statements (GLS) Nurse Grade 6 and the Queensland Health and Queensland Public Service values in achievement of the organisational goals and Domains of Practice. Please refer to the Role Description for further information on the Domains of Practice.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).
Documents
Before applying for this vacancy please ensure you read the documents below.
- No File Attached
