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Practice Manager - Change Management


Fortitude Valley

eHealth Queensland are seeking a highly skilled and experienced individual to manage the Business Change Practice supporting all business change professionals within the Delivery Services Branch. This position plays a key role and is responsible for leading the Business Change community of practice, supporting career success planning discussions with line manager participation, and coaching and mentoring members of the business change practice across the Delivery Services Branch, eHealth Queensland. It will maintain and continually improve the Business Change competency framework and self-assessment tool, aligned to industry best practices.

Job details

Position status Permanent
Position type Full-time
Occupational group IT & Telecommunications
Classification AO8
Workplace Location Brisbane Inner City
Job ad reference QLD/DSB580743
Closing date 08-Aug-2024
Job duration Permanent Full Time
Contact person Caryn Garbutt
Contact details 0403619919
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Your Opportunity:  

The role provides a capability development support service that:

  • Partners with branch wide Change Managers and Training Managers to co-develop, implement, and maintain a best practice Change Management competency framework and self-assessment tool to support career success planning discussions with line managers.
  • Develops, implements, and maintains a best practice change management framework, process guide and templates (including stakeholder engagement) to support consistency and improve change management quality standards across the branch.
  • Establishes, implements and maintains a Business Change Community of Practice and SharePoint site, aimed at capability maturity and uplift and consistency of practice across Delivery Services Branch.
  • Leads the consistent onboarding of business change roles into the practice.
  • Coaches and mentors CoP members to provide opportunity for individual career development.

About eHealth Queensland:

eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.

About Delivery Support Services:

Within the Delivery Services Branch, Delivery Support Services supports the successful management and delivery of eHealth Queensland's digital, ICT and ICT-enabled assets and services aligned to the Department of Health's strategic objectives and eHealth Investment Strategy priorities. It drives delivery performance through pragmatic program and project management advice and mechanisms that enables consistent delivery of outputs, capabilities, outcomes and benefits to Queensland Health.

Delivery Support Services support programs and projects to deliver customer expected outcomes on time and within budget.  Our aim is to drive continuous improvement in program and project management practice supporting and enabling delivery teams to be successful.

Our functions include:

  • Decision Support
  • Project Support
  • Strategic Workforce & Capability Support

Benefits of working with eHealth Queensland:

By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success. 

You will enjoy a variety of benefits, including:

  • Competitive salary + generous superannuation and leave loading
  • Flexible working arrangements
  • Diverse work culture
  • Career training and development

To apply for this exciting opportunity, submit your resume and a short statement (maximum 2 pages) online today.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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