Ipswich

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The Ipswich Hospital is seeking a highly organised and detail oriented Administration Officer to join our Emergency Department (ED) team. This role requires excellent communication skills, the ability to handle a fast paced environment and a commitment to delivering exceptional admin support in an emergency setting. If you're ready to take on a key administrative role in a fast-paced environment, scroll down for more details on the position.

This is part of a rolling recruitment process; applications will be assessed as required.

Job details

Position status	Permanent,Temporary,Casual
Position type	Non Standard Hours
Occupational group	Administration
Classification	AO3
Workplace Location	Brisbane - West,Ipswich region
Job ad reference	QLD/WM614617_01
Closing date	31-Dec-2025
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration
Contact person	Samantha Wynne
Contact details	34137187 Access the National Relay Service

About the role

Provide and maintain a highly responsive and effective administrative support and customer service function to the 24 hour Emergency Department Reception.  Contribute to patient flow by performing a support role to nursing and medical staff in the department.

About you

Our ideal candidate will be someone who can demonstrate the following:

• Customer Focus Is focused and responds to the needs of customers
• Organisation and Planning Plans work to maximise their efficiency and work outputs
• Team Focus Is able to work cooperatively and effectively within a team environment getting along with others
• Quality Focus Delivers work of high quality, validity and accuracy of services.
• Continuous Learning Implements and plans ways to improve their skills across all skills sets, identifying gaps and seeking appropriate interventions and input from others
• Technical Knowledge
  • High level of analytical and problem-solving skills.
    Knowledge or the ability to rapidly acquire knowledge of basic medical terminology to extract and interpret pertinent information from patient medical records and hospital information systems
  • Proficiency in the application of internal hospital information systems in addition to Microsoft Word and Excel

Mandatory Requirements:

• This position is required to work as part of a 24 hour/ 7 day a week roster.
• This position is required to work public holidays and therefore an entitlement of 6 weeks annual leave will be provided.
• This position may be required to work across the various facilities throughout the West Moreton Health.
• Vaccinated against, and remain vaccinated against, certain vaccine preventable diseases (VPD) as outlined in the Health Employment Directive NO. 01/16

About West Moreton Health

West Moreton Health is one of the most rapidly evolving health services in the south east corner, with a community growth expected to almost double to more than 588,000 by 2036. Our vision is for a robust hospital and health service that includes fit-for-purpose spaces, interconnected buildings, multi-disciplinary health services, research, education and community partnerships.

To read more on how West Moreton Health are committed to transforming and optimising our care, to meet the health care needs of our growing and diverse community –  Follow this link  

Benefits

• 17.5% annual leave loading (Additional allowances/entitlements may apply)
• 12.75 % employer contribution to superannuation
• Professional development
• Salary sacrificing options
• Wellness programs
• Employee Assistance Service (EAS).

To apply

Further information regarding this role please download and read the attached Role Description and Information Packages. You will need to submit your Cover Letter, CV or Resume including the names and contact details of two referees and a short response (maximum 1-2 pages) on how your experience, abilities, knowledge and personal qualities are relevant to the role.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all West Moreton Health vacancies.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• WM614617_01 Administration Officer ED_RD (PDF, 180KB)
  Role Description
  
  Joining the West Moreton Health Community (PDF, 301KB)
  Information Package for Applicants
  
  WMH Leadership Standards (PDF, 241KB)
  Information Package for Applicants