Discover a purpose-driven career with the Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development. Unleash your potential and #MakeADifference!

As the Senior Liaison and Engagement Officer you will be responsible for assisting the Division to understand customer needs and to support customers in the uptake of available products and services.

This position is instrumental in the delivery of Spatial Information (SI) client engagement activities, providing support to the SI Client Engagement team, and SI Business Units, as well as coordinating internal and external communications and engagement. This will involve the creation of engagement assets. Conducting research and analysis to understand the scope, scale and complexity of stakeholder requirements. With clear, consistent messaging.

Job details

About us:
The Department of Natural Resources, Mines, Manufacturing, and Regional Development drives sustainable growth and prosperity. We steward the state's natural resources through the productive and responsible management of the state's land, mineral, and energy resources ensuring all Queenslanders benefit. We foster innovation and technology in manufacturing, boosting productivity and competitiveness. We strengthen regional and rural economies by supporting job creation, diversification, and infrastructure development, collaborating closely with local communities to address their unique needs.

About the role:
In this role you will:
• Develop and implement methods to understand market trends and customer segments and analyse and report on results.
• Assist in the coordination and implementation of Spatial Information deliverables, client engagement strategies, events and initiatives.
• Develop strategies to increase awareness of Spatial Information products and services.
• Conduct business analysis and business intelligence modelling to help provide advice to senior management and staff on key business issues.
• Organise the development of promotional resources and collateral to support Spatial Information initiatives and achievements.
• Research, identify and report on instances where customers have developed innovative uses for Spatial Information.
• Establish and maintain effective working relationships with Spatial Information staff, and Resources Corporate Communications and Web Services Business Units.
• Other duties as directed and required.

What we're looking for:
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capability.
• Attention to detail and the ability to manage multiple complex projects and business processes.
• Event management experience (for in-person and virtual events) would be highly regarded.
• Experience with Adobe Creative Suite and email marketing programs like Vision6 would be highly regarded

Why join us?
We are committed to being a workplace that focusses on people. This is about building resilience, encouraging innovation, and understanding that learning is a journey that never ends.
We promote a safe, inclusive and respectful place to work where all staff feel valued.
We are a mobile, flexible, and agile workforce. We live by our guiding principles - proactive, courageous, pragmatic, collaborate, resilient and respectful - underpinned by the Queensland public service values.

What we offer?
• Competitive superannuation and salary sacrificing options
• Flexible working options that encourage a healthy work-life balance
• A variety of fantastic leave provisions, supported across the broader Queensland public sector
• Rewarding professional career development and training opportunities
• Relocation assistance and provisions
• Have visible impact in your community, and directly contribute to making good jobs, better services and a great lifestyle for all Queenslanders

Work in an inclusive work culture while making an impactful difference for all Queenslanders. To know more about the benefits of working with the Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development click here:

Discover a purpose-driven career with the Department of Natural Resources and Mines, Manufacturing and Regional and Rural Development. Unleash your potential, grow, and #MakeADifference!

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Additional information_working at the Department (PDF, 1.42MB)
  
  
  Additional Information_How to apply (PDF, 172KB)
  
  
  618484-25 Role Description (Word, 2.12MB)