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Patient Support Officer


Redcliffe Hospital

Provide cleaning, waste, and linen services to staff accommodations and offices near Redcliffe campus on a rotating 7-day roster.

Job details

Position status Permanent
Position type Full-time,Part-time
Occupational group Health - Health Service Support
Classification OO2
Workplace Location Brisbane - North
Job ad reference QLD/RD631585
Closing date 27-Apr-2025
Job duration Permanent Full Time and Part Time
Contact person Steven Eames
Contact details (07) 3049 6967
Access the National Relay Service

About the role

To provide efficient and effective Patient Support Services within for staff accommodations and offices close to the Redcliffe Facility campus.

  • Regularly perform routine cleaning duties in non-clinical areas for staff accommodations and offices situated around the Redcliffe Facility Campus.  
  • Provide waste and linen services for staff accommodations and non-clinical areas situated around the Redcliffe Facility Campus.
  • Rotational shifts e.g. (day & afternoon), 7-day roster including weekends and public holidays may apply depending on shift and area rostered.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

  • Comply with and utilise procedures, policies, regulations, standards and duty statements which impact upon the position, including contemporary Human Resource Management Requirements and Practices, Workplace Health and Safety, Code of Conduct, Equal Employment Opportunity and Health Equity and Racism.
  • Compliance with all Metro North Health Mandatory Training requirements, participation in in-service training as required, and to comply with all directions that are commensurate with the 002 level as outlined in the Queensland Health Operational Services Manual.
  • Participate in quality improvement activities.
  • Removal of general/clinical and recyclable waste and soiled linen and the transportation of clean linen imprest trolleys in appropriate containers to the designated stations in accordance with Infection Control and local Guidelines. 
  • Undertake tasks within the scope of an Operational Officer as directed by the Shift Supervisor, Site Coordinator or Manager Facility and Support Services to assist in the delivery of safe, efficient cleaning services.
  • This position requires the incumbent to be in possession of a ‘C' Class Queensland Drivers Licence

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services;  and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Benefits when working for us

  • Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
  • Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
  • Flexible working arrangements and competitive salary rates with annual incremental increases
  • Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

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We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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