Manage the operational delivery of clinical and non-clinical services for a multidisciplinary team of mental health professionals delivering telephone based mental health triage, crisis support, and brief interventions for consumers and families who are making initial contact with Metro North Mental Health.

Job details

About the role

Manage the operational delivery of clinical and non-clinical services for a multidisciplinary team of mental health professionals delivering telephone based mental health triage, crisis support, and brief interventions for consumers and families who are making initial contact with Metro North Mental Health.  Care is delivered with a focus on optimising psychosocial outcomes and facilitating recovery from mental illness within a recovery and trauma-informed framework. This role applies well-developed clinical knowledge and skill to contribute to the strategic direction of the service and provides authoritative counsel to internal and external stakeholders. 

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Develop and maintain collaborative working relationships with key stakeholders within and external to the mental health service.
• Provide strategic direction to the MHCALL team in line with organisational, state-wide, and national priorities and plans.
• In collaboration with the team Psychiatrist, provide clinical leadership to the multidisciplinary team which ensures delivery of a high quality, evidence-based service to meet consumer needs.
• As the lead of a MNMH-wide team, directly and regularly engage the relevant Acute Care / Acute Response / Access teams as stakeholders in the broader crisis response system.

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services;  and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

 Benefits when working for Metro North Allied Health

• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of 12.75% and access to generous salary packaging
• Additional entitlements for employees (casual employees excluded) may include sick leave, carer's leave, long service leave, paid parental leave, leave without pay to travel, professional development allowance and leave
• 5% annual leave loading with up to 27.5% for shift workers
• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance

Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Find out about the role in more detail and how to apply in the attached Role Description.

APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• MN632250 Role Description (PDF, 425KB)
  Role Description
  
  Application Support (PDF, 860KB)
  Information Package for Applicants
  
  Benefits for working with MN (PDF, 1.00MB)
  Information Package for Applicants