Townsville Hospital and Health Service are seeking an experienced client focused Patient Services Officer to join our amazing BreastScreen team in Townsville.

This is a temporary part-time role commencing 01/05/2025 - 01/07/2025, with a possibility of an extension, not exceeding 12 months (48 hours per fortnight).

Townsville Hospital and Health Service, is the public healthcare provider for the government areas of Townsville, Burdekin, Charters Towers, Flinders, Richmond, Hinchinbrook and Palm Island. We operate 21 facilities from primary care in regional locations to highly specialised care at the main hospital.

Job details

Are you ready to make a difference in public healthcare?

Townsville Hospital and Health Service offers a unique opportunity to be part of a dynamic healthcare environment focused on innovation and excellence.

Our vision is world-class healthcare for northern Queensland and our purpose is "great care every day,".

Our values are:

Integrity | Compassion | Accountability | Respect | Engagement

We are seeking dedicated and enthusiastic professionals to help us achieve our mission.

About the opportunity:

Position: Patient Services Officer

Vacancy: Fixed Term Temporary part-time from 01/05/2025 up to 01/07/2025 with possibility of extension not exceeding 12 months (48 hours per fortnight).

Location: BreastScreen, Domain Central, Townsville

The Patient Services Officer will provide a timely, efficient, and confidential booking, reception and administration service to clients and staff of the BreastScreen Queensland, Townsville Service, whilst demonstrating empathy, patience, and a positive attitude.

Your contributions will be valued and impactful.

Enjoy a generous remuneration package including:

• Salary range: $38.81 to $43.16 p.h. (AO3)
• 4 weeks annual leave with 17.5% loading
• 12.75% employer contribution to superannuation
• Plus Salary Sacrificing options may be available

Why Choose Us?

• Competitive salary and benefits: We offer attractive remuneration packages, including comprehensive health benefits, professional development opportunities, and generous leave entitlements.
• Lifestyle and location: Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville Hospital and Health Service region provide vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Requirements:

• Vaccine Preventable Disease (VPD): Health Care Workers in Queensland Health whose occupation poses a potential risk of exposure to blood or body fluids are required to provide evidence of vaccinations or proof that they are not susceptible (due to prior exposure to the disease and therefore have natural immunity) to the following VPD's Hepatitis B, Measles, Mumps, Rubella, Varicella and Pertussis (diphtheria, tetanus and pertussis containing vaccine) according to the Queensland Health Policy.

Please refer to the Role Description for further details.

With challenge comes opportunity; utilise your resilience and join the rewarding and interesting profession ofproviding exceptional, accessible healthcare and support to our community, your community.

Apply now if you want to help us shape the future of healthcare while enjoying a fulfilling work-life balance.

Enquiries are welcome; for a confidential discussion please contact:
Sondra Hughes (07) 4433 3307.

Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-TV632607

Applications close: Thursday, 8 May 2025

Unsolicited resumes from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please download the Role Description from the `Documents’ section below for application/interview preparation and future reference.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Info Sheet_Document Preparation-new candidates-13.05.24 (PDF, 70KB)
  Information Package for Applicants
  
  QH Applicant Information Kit (PDF, 939KB)
  Information Package for Applicants
  
  AO3 Patient Services Officer (Breastscreen Qld) 30463199 (Word, 396KB)
  Role Description