We are seeking an experienced Senior User Interface/User Experience Designer to join our Digital Licence team in Brisbane.

Job details

In the role of Senior User Interface / User Experience Designer, you will bring an in-depth knowledge of usercentred design that helps TMR improve and enhance the Digital products the branch is responsible for Licence app by helping capture and interpret customer insights and solve service design problems for related products and services with a wide range of customer scenarios.

Some of your responsibilities will include:
• Design customer experiences using Human Centred Design that improves ease of use, enhances access to services and provides high value for Queenslanders.
• Produce high fidelity wireframes, components, templates, patterns and prototypes for the Digital products being delivered by CDIS that Queenslanders intuitively understand and feel empowered by.
• Follow best practices, conventions and standards (such as Apple HIG, Google Material Design, WCAG) and ensure UI/UX is fit-for-purpose, meets technical and business requirements, and customer expectations.
• Safeguard design principles and standards, and use your passion and willingness to inspire and coach others.
• Maintain and document associated design systems by updating and applying changes so they can be used effectively across a wide range of applications.
• Prepare and handover development specification documentation and review implementation for enhancements, new features, refinements and defects.
• Plan and conduct customer research, user testing and accessibility testing to gain deep understanding of customer feedback, needs, attitudes and behaviors in relation to digital products.
• Synthesize research data into insight and produce reports that communicate research outcomes and recommendations.
• Work closely with the change and communications team through the design and refinement processes to ensure the customer is considered in all elements of the development phase.

To thrive in this role, you will need to demonstrate the following:
• Key Capability: Demonstrated experience in UI/UX design of digital products with high numbers of daily active users as part of a full-stack, agile, software development team.
• Key Capability Two: Demonstrated skill in designing simple and valuable interactions from requirements that are sometimes initially ambiguous or complex.
• Key Capability Three: Demonstrated experience conducting customer research, interpreting and synthesizing data into insights, and documenting research findings into documents that communicate with influence.

• Technical Capability One: Demonstrated skills and experience in:
o User interface and user experience design.
o Use of tools including Figma, Miro and Adobe CC.
o Accessibility compliance (e.g. WCAG).

• Technical Capability Two: Ideally experience in one or more of:
o Design systems.
o Mobile application design.

• Technical Capability Three: Demonstrated skills and experience in:
o Customer research.
o User testing.

For more information on this exciting opportunity please read the Role Description with the Applicant Guide.

We strongly encourage applicants from all life experiences and backgrounds to apply. Please tell us about any additional support or adjustments, such asinterpreting services, physical requirements, or assistive technologies, that will better enable you to shine during the recruitment process.

Should you have any questions regarding this role please contact Matthew Radford on Ph: (07) 3066 2169.

Applications to remain current for 12 months.

Job Ad Reference: QLD/632722/25

Closing Date: Wednesday, 07 May 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• applicant-guide (PDF, 322KB)
  
  
  632722 25 Role Description v2 (Word, 348KB)