Provide and maintain a highly responsive and effective administrative support and customer service function to the Day Surgery Reception as the Administration Officer until 30 June 2025 (with a possible extension).

You will contribute to patient flow by performing a support role to nursing and medical staff in the department while responding to general reception enquiries to the department by answering all incoming telephone calls and ensuring accurate transfer of messages and information to support patients and the team.

If you’re looking to showcase your existing skillset, then join our well established team with excellent benefits!

60 hours per fortnight - Monday to Friday 1230-1900.

Job details

About us:

Rockhampton Hospital is a 305 bed facility and is the main referral hospital for Central Queensland, now providing integrated cancer care services in Central Queensland in the newly established building boasting state of the art medical equipment.

Specialist Medical Services offered at the Rockhampton Hospital include Emergency Medicine, General Medicine, Cardiology, Renal Medicine, Palliative Care, Psychiatry, Rehabilitation, Geriatric Medicine, Paediatrics, General Surgery, Orthopaedics, Urology, Ear Nose and Throat (ENT), Obstetrics and Gynaecology, Intensive Care and Anaesthetics. 

About the role:

• Attend to presenting patients, family members, general public, police and ambulance by directing to appropriate treatment or assistance.
• Perform a support role to medical and nursing staff within the department by assisting with the preparation and completion of a range of administrative duties.
• Contribute to patient flow efficiencies in the unit and throughout the hospital by liaising with a range of staff to coordinate appointments, resources and movements on behalf of patients.
• Assist with patient discharges and transfers through timely coordination of all required paperwork, transport and updating of hospital information systems.
• Coordinate and schedule appointments and use computer based systems with expertise for data entry, word processing and spreadsheets where required.

About you:

• Exceptional organisation and prioritisation skills and the ability to work autonomously in a self directed manner while contributing to patient flow.
• Proficiency in the application of computerised information systems and applications including Microsoft Outlook, Word and Excel.
• Knowledge or the ability to rapidly acquire knowledge of basic medical terminology to extract and interpret pertinent information from patient medical records and hospital information systems.

What we offer:

Total monthly remuneration value of up to $6,424 p.m. is comprised of:

• An hourly rate between $38.81 - $43.16 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

Please note pre-employment checks will be carried out on applicants recommended for appointment/employment which may include confirming your qualifications, professional registration/s, previous employment history (including any previous disciplinary action), criminal history, Australian work status and vaccination requirements.

For assistance:

1. Contact Recruitment.CentralQueensland@health.qld.gov.au
2. Quote the Job Ad Reference (JAR) RK5D633257

Applications close: Sunday, 11 May 2025

#Rockhampton

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Microsoft Word (.doc) or PDF file types are supported. Files must be a maximum of 2MB each.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Information for Applicants (PDF, 316KB)
  Information Package for Applicants
  
  RK5D633257 - Administration Officer (Day Surgery) (PDF, 724KB)
  Role Description