Join our Emergency Department team as an Administration Support Officer and provide confidential and effective administrative support to the Nurse Unit Manager.

The Administration Support Officer role is a brand-new position that you can make your own! This role involves offering, enhancing, and sustaining a competent, ethical, and confidential administrative support service to the Nurse Unit Manager of Emergency.

Submit your CV, along with a cover letter addressing the ‘How you will be Assessed’ criteria to be considered.

Job details

About us:

The Emergency Department is a dynamic workplace which treats both Adult and Paediatric populations. It is made up of 17 acute patient treatment areas, 3 resuscitation bays, triage, and Queensland Ambulance Service (QAS) assessment areas, and a Fast-Track area which treats less acute presentations. The Emergency Department also manages a 12-bed Short Stay Unit.

About the role:

The role will be responsible for providing, developing, and maintaining an efficient, effective, ethical, and confidential administrative support service to the Nurse Unit Manager (NUM). The role will report professionally to the Senior Administration Officer (SAO) Emergency Department and will work day-to-day with the Nurse Unit Manager to support the administration needs of the unit.

About you:

• Qualifications in Administration or Business would be well regarded.
• Knowledge of nursing employment awards and conditions.
• Demonstrated ability to work autonomously and act as an effective member of a multidisciplinary team to provide an effective customer focused service.
• Possession of a working knowledge or an ability to rapidly acquire a sound knowledge of medical terminology.
• High-level interpersonal skills and the ability to communicate with officers at all levels within a large organisation, the general public and external agencies with the possession of tact, diplomacy and discretion.

What we offer:

Total remuneration value of up to $51,654 is comprised of:

• An hourly rate between $38.81 - $43.16 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

Please note pre-employment checks will be carried out on applicants recommended for appointment/employment which may include confirming your qualifications, professional registration/s, previous employment history (including any previous disciplinary action), criminal history, Australian work status and vaccination requirements.

For assistance:

1. Contact Recruitment.CentralQueensland@health.qld.gov.au
2. Quote the Job Ad Reference (JAR) RK5D634032

Applications close: Tuesday, 13 May 2025

#Rockhampton

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

This position will be filled in accordance with Queensland Public Health Sector (QUEENSLAND HEALTH) CERTIFIED AGREEMENT (No. 11) 2022.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Information for Applicants (PDF, 316KB)
  Information Package for Applicants
  
  RK5D634032 - Administration Support Officer (PDF, 403KB)
  Role Description