Are you passionate about community safety and making a difference? In this dynamic role, you'll play a key part in ensuring pool safety legislative requirements are being met. You'll assist the Senior and Principal Investigator by providing education and technical advice to stakeholders, while also conducting audits and investigations involving pool safety inspectors and owners of regulated pools. If you’re ready to contribute to safer swimming environments across the state, this is the opportunity for you!

Job details

Work flexibly from either Brisbane or one of our regional centers; Cairns, Gold Coast, Mackay, Maryborough, Rockhampton, Toowoomba, Townsville, Sunshine Coast. *Based on office availability.

The successful candidate will also have the option to engage in a work from home arrangement that suits the Division under an approved Flexible Work Arrangement.

Key Outcomes and Accountabilities 

• Support the Senior Pools Investigator, Principal Pools Investigator by providing advice and assistance in implementing pool safety policies, programs and projects.
• Provide advice in accordance with delegations to external customers on legislation, standards, policies, guidelines and practices related to pool safety.
• Manage a caseload that will include conducting investigations, assisting the Senior Investigator undertake pool safety audits, and assisting in the development of educational material, as required.
• Prepare technical reports and briefs of evidence for disciplinary proceedings with the assistance from the Principal Investigator and on occasions give evidence before the Queensland Civil and Administrative Tribunal and other Courts.
• Assist with the development of technical advice as required on forums, groups, and committees.
• Advising on system improvements to ensure efficient administration of pool safety laws in response to organisational and regulatory changes.
• Provide administrative support to maintain the pool register. 
• Providing a high level of customer service to all staff of the Commission and external customers.

Candidate Attributes

1. Demonstrated ability to conduct and manage investigations. 
2. The ability to interpret and apply the pool safety standard to investigations, including providing expert advice to stakeholders in relation to the pool safety, with the assistance of the Senior Investigator.
3. High level of written and verbal communication, including the ability to communicate clearly and concisely and resolving minor disputes.
4. Contribute to the team to achieve outcomes and effective work relationships.

Refer to the attached position description for more details on the role, key outcomes, accountabilities, and candidate attributes.

How do I apply?

Before you submit your application please read the attached applicant information document noting in particular that QBCC cannot employ anyone who is on a visa. 

Please submit:

• Your resume and include the names and contact details of two referees who have a thorough knowledge of your work performance and conduct, it is preferable to include your current and previous supervisor.
• A cover letter (maximum of two pages) telling us why you are interested in this role and how your skills, knowledge and experience complement this role. This should not be a repeat of your resume but rather your opportunity to tell us how you meet the required competencies.

Referee Checks

It is recommended you seek approval when nominating a person as a referee. Referees should have a thorough knowledge of your work performance and conduct, and it is preferable to include your current/immediate past supervisor.

By providing the names and contact details of your referee/s you consent for these people to be contacted by the selection panel. If you do not wish the panel to contact your referees without your permission, please make this clear on your resume.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Unsolicited resumes from recruitment agencies will not be accepted.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 2025 - QBCC Information for Applicants (PDF, 986KB)
  
  
  PD - AO5 Pools Investigator (PDF, 144KB)