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Senior Correspondence Officer - Statewide Regional Correspondence Team, Regional Operations, Metropolitan South Region
Metropolitan South Region, Infrastructure Services Division
Infrastructure Services Division, Regional Operations, State-wide Regional Correspondence Team is seeking a Permanent Senior Correspondence Officer to join their dynamic team. You will be managing a high volume of
confidential, often complex and sensitive correspondence and written materials, while demonstrating an ongoing commitment to delivering proactive and timely communication strategies.
If you are self-motivated with
exceptional intrapersonal skills and have an eye for detail this the perfect role for you, apply now!
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Administration |
| Classification | AO5 |
| Workplace Location | Brisbane Inner City,Brisbane - South |
| Job ad reference | QLD/CO634671/25P |
| Closing date | 18-May-2025 |
| Job duration | |
| Contact person | Julie Toomey |
| Contact details | 0436 931 298 Access the National Relay Service |
About the Department
The Department of Education are dedicated to building an inclusive and diverse workforce that reflects the community and schools we support by treating everyone with respect and dignity. This starts with recruitment and selection. The methods of assessing suitability in the recruitment process may vary. This includes making reasonable adjustments to support applicants at all stages of the process and employee lifecycle.
About the Role
The Senior Correspondence Officer will assist the Principal Communications Officer in prioritising and coordinating the flow of correspondence to ensure efficient and timely preparation of departmental briefs and correspondence.
You will have responsibility for (but not limited to) the following:
- Coordinate the distribution, tracking and flow of briefings and correspondence, in consultation with divisional officers, to successfully finalise competing priorities.
- Manage a busy mailbox and prioritise workload in order to meet predetermined timeframes.
- Draft written materials and conduct quality assurance checks for the approval of senior officers, to provide support to the nominated Executive.
- Ensure that briefings and correspondence are prepared in accordance with the department's Style Guide and Ministerial and Executive Services Guidelines.
- Establish and maintain strong working relationships and networks, with clients and departmental officers, to foster a positive culture of inclusive behaviours and exceptional service delivery.
- Search electronic and paper records, including the department's electronic document records management system, to promptly and efficiently source information and documents required by stakeholders.
What You Need to Succeed
- Understands the work environment and has high level skills in researching, preparing and editing briefs and correspondence, with the ability to adhere to required organisational standards.
- Demonstrated ability to establish priorities, maintain positive relationships and achieve successful outcomes within a pressured environment and under specific deadlines.
- High level of knowledge and proven ability to work within the processes and systems used to manage a large volume of executive documents while maintaining confidentiality.
Interested? To Apply:
- A brief resume including contact details for 2 referees (one of whom should be your current supervisor)
- A maximum 2 page written statement indicating the experience, capability and personal qualities that make you the ideal candidate as described above.
We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE).
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached role description and candidate information fact sheet and follow the instructions.
Documents
Before applying for this vacancy please ensure you read the documents below.
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CO634671_25P Role Description (PDF, 163KB)
Role Description
Applicant Information Package (PDF, 245KB)
Information Package for Applicants
