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Join QBuild as a Senior Business Support Coordinator for an exciting career opportunity to manage and deliver high-level administrative support services. You'll assist the Business Manager and team, ensuring quality and value for both internal and external clients.

Job details

Your role within QBuild will support the department to partner with Queensland Government agencies to deliver their core services, by providing state-wide planning, building, maintenance, and disaster response services that utilise local suppliers and QBuild tradespeople and apprentices. The work you will do helps someone every day, and that means the world to us. 

About the role

The primary purpose of the role is required to develop, deliver, and manage a range of administrative support services, including high level administration assistance to Business Manager and Business Support Team.

Duties and skills involved:

• Providing high level assistance, support, and advice to the Business Manager and Business Support Team. 
• Managing the overall function, performance, and staff of the business support section to ensure successful business outcomes across all services provided. 
• Coordinating the implementation of business initiatives and resolve implementation issues within the section. 
• Coordinating and managing a range of administrative support activities to enable a service that is responsive to the needs of the business unit by providing administrative support and advice to senior management and staff on administrative operational issues. 
• Leading, supporting, and training staff to enhance their abilities and increase their knowledge of business improvement processes and related business management systems.  
• Participating in work practice review activities and provide expert advice in relation to the section's integrated business management systems.  
• Ensuring that all work processes and business procedures are compliant with the department's business systems. 
• Demonstrating professionalism, being an enthusiastic contributor to QBuild culture and a positive leader to a great team while motivating staff to exceed expectations. 
• Providing efficient and high standards of customer service to QBuild customers, including coordinating responses to escalated customer queries. 
• Promoting a safe and equitable work environment and ensure that all staff understand and comply with equity, anti-discrimination and workplace health and safety requirements. 
• Proactively managing the work performance and personal conduct of your staff. 

 How do I apply?

All applicants must be eligible to work in Australia.

Interested candidates are encouraged to review the below attached applicant guide and role description. Once reviewed please submit the following documents to apply:

• Resume
• Cover letter (2 pages maximum) telling us why you are interested in and capable of performing the role.

If you have any questions about the position or your application, please contact Helen Taylor, Business Manager, 0483 129 633 or helen.taylor@epw.qld.gov.au

Applications to remain current for 12 months. 

Job Ad Reference:  QLD/635630/25
Closing Date: : Thursday, 22 May 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• EPW applicant-guide (5) (PDF, 225KB)
  
  
  635630 25 - Role Descripiton (PDF, 212KB)