At Queensland Corrective Services we strongly believe in the need to work with people that value the goals of our organisation and who thrive in our workplace.

The Probation Services Officer ensures a high level of community safety through ensuring offender compliance with the reporting requirements and conditions of community-based orders and reparation orders through supervising and case managing offenders. The role also undertakes court administration duties for the office and has an equal focus upon actively maintaining community networks and ongoing relationship development with stakeholders to ensure sustainable community service projects.

We are seeking a fixed term temporary full-time Probation Services Officer to join our Townsville team.

Job details

The essential requirements for this role are:

• Planning and organising skills to ensure tasks are completed within deadlines; that requires work completion autonomously and as part of a team.
• Interpersonal and negotiation skills to support service delivery in an environment where engagement with a range of internal and external stakeholders is critical; and
• Awareness for sensitivity and confidentiality of issues and information and a commitment to maintaining personal compliance with legislative provisions relating to confidentiality and privacy
• Strong communication skills and experience in conducting difficult conversations, problem solving and negotiating resolutions

Qualifications, professional registration, conditions and other requirements:

• There is no mandatory qualification for appointment to this position but degree qualified graduates from the human services disciplines will be highly regarded.
• The incumbent may be required to travel on official business and the possession of a C class licence is required, and will be mandatory in specific locations where it is identified as essential by the hiring panel.
• Individuals employed on a permanent or temporary basis will be required to complete Certificate IV in Correctional Practice (Community). All activities and assessments associated with the Certificate IV are to be completed within 12 months of commencing their employment, and certification achieved within 18 months.
• The incumbent will be required to undertake training relevant to the position which will include urinalysis testing, court duties and other training identified for operational service delivery as relevant for the district by the Delegate.

Incentives:

• An attractive salary package including 12.75% superannuation and annual leave loading
• Industry-leading training and support as well as promotional and development opportunities
• Family support through parental leave and flexible working arrangements
• Benefit from competitive remuneration and employment terms and conditions
• Gain satisfaction of working in a professional workforce committed to quality service delivery in the community

Applications to remain current for 12 months.

Job Ad Reference:  QLD/635753/25

Closing Date:  Friday, 23^rd May 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 635753-25-Role Profile (PDF, 418KB)
  
  
  635753-25-Final-Applicant-Information-Guide-QCS-September-2023 (PDF, 309KB)