Cleveland Education and Training Centre is inviting applications for a highly motivated Youth Support Coordinator (Identified).
The ideal candidate will be a proactive individual with a genuine desire to make a difference in the lives of young people who have experienced disrupted and disengaged schooling.

Job details

About the School:

Cleveland Education and Training Centre (CETC) is a unique Department of Education school within the Cleveland Youth Detention Centre in Townsville, delivering high-quality education to young people aged 10 to 18 from across Northern Queensland who have experienced disrupted schooling. Staff are part of a supportive, purpose-driven team dedicated to making a real difference through inclusive and meaningful education.

About the Role:

As a Youth Support Coordinator (Identified), you will provide individual and group support to help students stay engaged with education and training, under the guidance of the Head of Department and teaching staff. You'll deliver culturally appropriate case management and develop holistic support plans to assist students through transitions. Strong organisational and time management skills are essential for success in this role.

Responsibilities may include:

• This role may require work during school holidays.
• Assist with transporting students to attend classes (an open driver's licence is essential).
• Identify barriers preventing young people from achieving positive outcomes and refer them to appropriate support services.
• Maintain accurate daily records of student contact.
• Support students in achieving satisfactory learning outcomes.
• Develop and monitor post-program support as needed to meet performance criteria.
• Build and maintain strong relationships between the school and students' families to support at-risk students in staying engaged with education or training.
• Conduct home visits with students and their families, where appropriate, to provide advice and strategies for a more positive educational experience.
• Collaborate as part of a professional team, working closely with teachers, guidance officers, special needs staff, administrative officers, welfare agencies, and other government departments.
• Monitor student attendance and, in line with the school's attendance plan, implement early intervention strategies.
• Inform and educate parents, community members, and students on issues impacting student engagement.
• Develop and implement programs that support social and emotional wellbeing, such as those addressing social skills, assertiveness, or self-esteem.
• Identify and provide appropriate support for students experiencing challenges at school or home that may put them at risk of disengaging or leaving school prematurely.

Please refer to the attached role description for any mandatory requirements for this position.

Interested? To Apply

• Attach a brief resume including contact details for 2 referees (referees should be familiar with your relevant work history).
• Attach a 2-page response to the How you may be assessed section of the attached role description. 

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. 

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department. 

Applications from recruitment agencies will not be accepted. 

When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.

The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached role description and candidate information fact sheet and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• NQR637194_25T - Role Description (PDF, 265KB)
  Role Description
  
  Applicant Information Package (PDF, 245KB)
  Information Package for Applicants