As the Business Systems Administrator, you will be responsible for managing and supporting a range of business software systems that help the Delivery Authority organise, store, and access important information. Reporting to the Lead Business & Information Analyst you will manage key platforms including Content Manager (TRIM), InEight TeamBinder, Absorb LMS, Martian Logic (HRIS), and ProjectWise. This role ensures best-practice configuration, business process automation, end-user training, and compliance with records management and privacy legislation. It requires a hands-on technical administrator who collaborates with internal teams, vendors, and stakeholders to maintain and optimise our systems functionality and data integrity.

Job details

Cross River Rail Delivery Authority (CRRDA)…Your chance to work with the best!

Cross River Rail will transform the way we travel to, from and through Brisbane in the future. It will be a catalyst for 10 years of wider rail transformation across the whole of South East Queensland and is already playing a key role in how we prepare for the 2032 Olympic and Paralympic Games.

Cross River Rail is a new 10.2km rail line including 5.9km of twin tunnels running under the Brisbane River and CBD. It includes the delivery of four new underground stations, two new above-ground stations, accessibility rebuilds for six stations, the construction of three new stations on the Gold Coast, and the introduction of a new world-class ‘ETCS' signalling system.

This is a once-in-a-lifetime opportunity to work on one of Australia's largest infrastructure projects and to be a part of something that will leave a lasting legacy for generations to come.

About the Role

As the Business Systems Administrator, you will be responsible for managing and supporting a range of business software systems that help the Delivery Authority organise, store, and access important information.

Reporting to the Lead Business & Information Analyst you'll manage key platforms including Content Manager (TRIM), InEight TeamBinder, Absorb LMS, Martian Logic (HRIS), and ProjectWise.

This role ensures best-practice configuration, business process automation, end-user training, and compliance with records management and privacy legislation. It requires a hands-on technical administrator who collaborates with internal teams, vendors, and stakeholders to maintain and optimise our systems functionality and data integrity.

This opportunity is offered as a 2 year contract with possibility of extension.

Key Responsibilities:

• Configure and administer business-critical systems (TRIM, TeamBinder, Absorb LMS, Martian Logic, ProjectWise)
• Perform system upgrades, apply patches, and troubleshoot technical issues
• Ensure compliance with privacy and records management legislation through regular audits and reporting
• Develop and deliver training, user guides, and advanced support
• Collaborate on technical projects and manage risk across system enhancements
• Identify and implement opportunities for process improvement and system efficiency
• Maintain comprehensive and current system documentation

About You:

• Strong expertise with Content Manager (TRIM) and InEight (TeamBinder) – essential
• Experience with Absorb LMS, Martian Logic, and ProjectWise – highly desirable
• Demonstrated ability to train staff and provide expert-level user support
• Solid knowledge of records management principles and relevant legislation
• Excellent analytical, troubleshooting, and reporting skills
• Project management experience and ability to work with diverse stakeholders
• Relevant tertiary qualifications or certifications in IT or Information Management will be highly regarded
• Experience working in government or a public sector environment is advantageous

Why work with CRRDA?

On Cross River Rail you will not only work with the best but become your best. As we enter a new phase of delivery, our project offers a rare career opportunity for top-tier professionals to contribute to something genuinely city-shaping and transformative.

Our people are supported with flexible work options, professional development via the Australian Institute of Management, salary packaging, and access to world-class employee support through Telus Health.

At Cross River Rail, we are proud to be an equal opportunity employer and strive to build diverse teams from all walks of life.

How To Apply

Please submit your resume by clicking the apply link before the closing date of 25 MAY 2025

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for all Cross River Rail Delivery Authority vacancies.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Business Systems Administrator - Position Description (PDF, 179KB)
  Role Description