The position of Health Informatics Senior Digital Education Coordinator will lead and manage the planning, development, delivery, and evaluation of digital education for staff within Children’s Health Queensland. This hybrid position will ensure the efficient coordination of daily activities, effective communication with stakeholders, and seamless operation of team processes while actively delivering education courses to our CHQ HHS staff.

Job details

Role Details

• Coordinate, develop, implement, and evaluate the delivery of clinical systems education within a complex multi-disciplinary work environment that are based on clinical workflows, practices and evidence-based practice. This includes the development and management of training strategies, training plans, training schedules / logistics, and reporting to senior stakeholders.
• Lead the development and maintenance of engaging training materials, targeted to the diverse educational needs of CHQ's clinical and non-clinical stakeholders.
• Apply adult learning principles and instructional design theories to learning materials and your direct teaching practices, including engaging practice activities and learning proficiencies.
• Engage with clinical and non-clinical stakeholders across all levels of the organisation to plan and coordinate the execution of education activities and deliverables. Identify and form strong connections with key stakeholders / stakeholder groups to:
  1. understand their education needs
  2. anticipate potential education opportunities and issues (particularly within the constraints associated with clinical service delivery)
  3. proactively problem solve/troubleshoot issues, challenges and risks as they arise
  4. negotiate, persuade and influence to achieve agreed outcomes
• Lead and coordinate the Health Informatics education and support team through the adoption of a mentoring-based environment that promotes team development and drives a culture of innovation with a strong focus on patient, staff and service outcomes.
• Support the accurate and timely completion of documentation delivering quality human resources management practices including employment equity, anti-discrimination, work, health and safety, and ethical behaviour.
• Representation and participation in stakeholder and education forums to ensure ongoing relevance and application to Paediatrics in digital education delivery.
• Coordinate the development of the clinical systems content and structure of e-learning training and education initiatives to meet the implementation needs of the health service.
• Initiate, influence and maintain effective relationships with and between internal and external stakeholders, to proactively manage needs, expectations, mitigate risks and support change.

About Children's Health Queensland Hospital and Health Service (CHQ HHS)

Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales.   

Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services.

Inclusion and diversity

To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.

Some of the great benefits of working at CHQ HSS

If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:

• Opportunities for professional growth and development
• Competitive renumeration
• Annual pay increases
• 12.75% employer superannuation contribution
• 17.5% annual leave loading
• Salary packaging
• Employee wellness and assistance program
• Work/life balance, variety, and flexibility

You can find out more about why it's so great to work at CHQ HHS here.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online; Please review the Role Description and Application Pack for more information on application process requirements. Agency referrals will not be accepted for this position.

Documents

Before applying for this vacancy please ensure you read the documents below.

• CHQ_Applicant Toolkit_2025 (PDF, 862KB)
  Information Package for Applicants
  
  CHQ_Information for Applicants_2025 (PDF, 837KB)
  Information Package for Applicants
  
  639414 - AO6 Digital Education Coordinator - RD (PDF, 559KB)
  Role Description