Reporting directly to the Senior Director Digital Partnership Teams, the Manager is accountable for ensuring effective and efficient delivery of ICT services that reflect contemporary best practice and achieves optimal outcomes for the organisation’s strategic operational and business requirements.

Job details

The successful candidate will maintain current knowledge of the ICT Service Catalogue as delivered by the Digital Services Branch and the role of the Digital Partnership Team in delivering those services. Additionally, you will manage eHealth Queensland assets within the Digital Partnership Team by overseeing the asset creation, recovery, and write-off processes, and apply best practice policies, frameworks, processes, and systems, utilising effective reporting, review, and improvement mechanisms to meet or exceed defined enterprise service levels.

How you will be assessed

You will be assessed on your ability to demonstrate the following key capabilities, knowledge and experience. Within the context of the responsibilities described above under ‘Key Responsibilities', the ideal applicant will be someone who can demonstrate the following:

• Motivation to work consistently with Department of Health values.
• High level management and leadership skills in an information and communication technology (ICT) environment for a large, complex service delivery organisation.
• Ability to develop and implement plans, strategies, policies and procedures for the provision of ICT services that meet customer needs.
• High level experience in managing the delivery of ICT services and support.
• High level interpersonal, communication, negotiations and consultations skills.
• Financial management and stewardship of IT assets and resources used in the Provision of IT Services.

Specific Working Conditions:

• It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment (Health Employment Directive No. 01/16):
  • measles, mumps, rubella (MMR)
  • varicella (chicken pox)
  • pertussis (whooping cough)
  • hepatitis B
• The ability to be available as point of escalation where major service interruptions occur out of hours. Appropriate remuneration under the relevant award will apply.
• An open ‘C' class driver's licence is desirable.
• Reasonable travel as negotiated may be a requirement of this position.

Your application

Please provide the following information to the panel to assess your suitability:

• Your current CV or resume, including the names and contact details of two referees. Referees should have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current/immediate/past supervisor.
• A short statement (maximum 2 pages) on how your experience, abilities, knowledge and personal qualities are relevant for the role, taking into account the key responsibilities and attributes noted in the ‘How you will be assessed?' section.

Inclusion and Diversity in eHealth Queensland

eHealth Queensland is committed to building a workplace that embraces inclusion and diversity, where our employees feel valued and empowered to bring their different perspectives, beliefs, and ideas together, creating a culture of innovation and opportunity that benefits everyone.

eHealth Queensland welcomes applications from members of the community who may belong to the following groups:

• People with disability
• People from Aboriginal and/or Torres Strait Islander backgrounds
• Youth (under 25 years)
• Mature age (over 45 years)
• Women
• People from culturally and linguistic backgrounds
• LGBTIQ+

Should you require additional support or reasonable adjustments during our recruitment process to ensure you can demonstrate your ability to meet the inherent requirements of the role, please contact the eHealth Recruitment team via email on eHealth-Recruitment@health.qld.gov.au

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• DPT Manager AO8 - RD (PDF, 244KB)
  Role Description
  
  QH Information for Applicants Sept 23 (PDF, 939KB)
  Information Package for Applicants