Please note that this position is based in Gladstone.

An opportunity exists for an experienced Administration Officer who will provide administrative support to the Gladstone Child Safety Service Centre. The role of the Administration Officer is to provide efficient and effective administrative services to support in the coordination of human resources, finance, facilities coordination, and records keeping. The role also supports the day to day operation of the Service Centre to deliver outcomes to internal and external clients.

To be considered for this role you must hold or be able to obtain a Working with Children Blue Card.

Job details

The key responsibilities of the AO3 level Administration Officer in a Child Safety Service Centre are as follows:

• Follow guidelines in relation to human resources, records management, finance, travel and administrative policies and procedures.
• Follow guidelines in relation to maintaining vehicle, building and equipment in line with departmental procedures and policies to facilitate the effective functioning of the service centre.
• Administer financial processes including procurement, ordering, payments of accounts, petty cash, Carepay and monthly monitoring and reconciliation in accordance with current legislative and departmental accounting practices.
• Front facing customer service, answering phone calls and attending to front counter enquiries in a fast paced environment.
• Administer HR processes in accordance with current legislation and departmental policies.
• Provide information to internal and external clients regarding office services and procedures to promote quality customer service through reception (telephone and counter enquiries), email and other forums.
• Provide a sound knowledge in a range of software packages and databases in the administration of services provided by the service centre.
• Work collaboratively with team members and understand the roles and responsibilities within the service centre to deliver efficient services.
• Use, update and monitor relevant databases and files in line with departmental policies and guidelines to ensure accuracy of data.
• Develop and maintain professional and collaborative relationships and communicate with internal and external stakeholders to achieve positive outcomes.
• Prioritise and coordinate activities in a team environment to meet deadlines, and to be flexible in a changing work environment.
• Performs ad hoc duties consistent with the responsibilities of the role as directed by the line manager or their delegate.

To enable us to assess your application, please include:

• A statement not more than two pages, that summarises your skills, experience and achievements against the leadership competencies/capabilities and duties/responsibilities as well as outline why you want to work in this role.
• A current resume containing details of 2 referees. At least one referee should have a thorough knowledge of your work over the past two years as your manager or supervisor.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 639983 25 - Role Description (Word, 798KB)