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Administration Officer


Townsville District; Northern Region; Regional Operations & Youth Crime; Mundingburra

Are you a highly organised and detail-oriented individual who enjoys being part of a team? Do you enjoy tackling diverse tasks and supporting a dynamic team? We are seeking a capable and efficient Administration Support Officer to join our dynamic team on a permanent full-time basis. Only day shifts are worked whether 7a-3p, 8a-4p or 9a-5p, you will be the face of the QPS and the first point of contact many people have with Police whether engaging with the public at the front counter or answering phone.

Job details

Position status Permanent
Position type Full-time
Occupational group Administration
Classification AO3
Workplace Location Townsville region
Job ad reference QLD/640569/25
Closing date 16-Jun-2025
Job duration
Contact person Jess Bryant
Contact details Phone: 4759 9615
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You will work as part of an administration team for the Mundingburra Police Station, where you will be tasked with administration support of the Officer in Charge and a team of over 50 police officers.

You will ensure compliance with effective management of internal and external documentation and reports, manage logistics and resources, co-ordinate functions and conferences, and budgets and finances.

You will also attend to telephone enquiries and assist with front counter duties including liaising with and assisting members of the public who require support to aid front line service delivery of sworn officers.  You will be able to assist with information on QPS initiatives and activities.

Your key accountabilities

The core capability requirements for this role are:

  • Undertake the recording, indexing and archiving of correspondence using spreadsheets and databases.
  • Input and retrieve data from a variety of computer systems.
  • Attend to telephone enquiries and assist with front counter duties including liaising with and assisting members of the public providing information on Service initiatives and activities.
  • Assist in the compilation of budgetary reports, returns and recording of overtime.
  • Assist in the audit and risk management activities in relation to leave and rosters.
  • Undertake and contribute to the review and improvement of administrative systems and processes.
  • Prepare and/or assist banking, process expenditure and other vouchers, receipt monies and maintain Collection Accounts.
  • Maintain and manage stores and equipment.
  • Prepare and/or assist in the preparation and development of correspondence and reports.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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