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Senior Administration Officer
Community and Oral Health Directorate. Aspley
Permanent full time opportunity to manage and coordinate high level administrative support and functions within Central Referral Unit (CRU), Aged Care Assessment Team (ACAT) and Rapid Access to Community Care (RACC) ensuring efficient, effective and professional services are delivered to all customers of the service.
Job details
| Position status | Permanent |
|---|---|
| Position type | Full-time |
| Occupational group | Administration |
| Classification | AO4 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/COH641428 |
| Closing date | 19-Jun-2025 |
| Job duration | Permanent full time |
| Contact person | Karla Farrell |
| Contact details | 0414 560 472 Access the National Relay Service |
About the role
Permanent full time opportunity to manage and coordinate high level administrative support and functions within Central Referral Unit (CRU), Aged Care Assessment Team (ACAT) and Rapid Access to Community Care (RACC) ensuring efficient, effective and professional services are delivered to all customers of the service.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
- Supervise and manage administrative staff responsible to this position including preparation of rosters, management of workloads, organisation of relief where appropriate, and performance planning and review, and ensuring duties are completed efficiently and within timeframes. These roles are performed in conjunction with financially responsible officer of the unit.
- Resolve day to day operational issues regarding procedures and staff within the team and assist with review of work practices by maintaining high professional work standards and seeking ways for ongoing improvement in collaboration with the Nurse Unit Managers / Clinical Nurse Consultants responsible for each unit.
- Utilise highly developed communication skills and tools to maintain a motivated and effective team and promote customer service.
Health Equity
It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.
Benefits when working for us
- Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
- Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
- Flexible working arrangements and competitive salary rates with annual incremental increases
- Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Be part of a world-class, dynamic and growing health service that embraces technology and innovation, excellence in healthcare, quality teaching and cutting edge research. Metro North Health is committed to providing a diverse and inclusive workplace for all employees. We offer unique and rewarding professional development opportunities in a safe and flexible work environment with a focus on putting our people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
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Application Support (PDF, 860KB)
Application Kit
Benefits for working with MN (PDF, 1.00MB)
Application Kit
COH641428 - Role Description (PDF, 330KB)
Role Description
