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Patient Services Officer (Casual)
Medical Service Group, Townsville University Hospital
Explore your opportunities today and dive into a career with the |
Job details
| Position status | Casual |
|---|---|
| Position type | Non Standard Hours |
| Occupational group | Administration |
| Classification | AO2 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/TV643550 |
| Closing date | 08-Jul-2025 |
| Job duration | Casual - Non Standard Hours |
| Contact person | Donella Owen |
| Contact details | 07 4433 4207 Access the National Relay Service |
About your new employer
Clinical Excellence
The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.
Career Growth and Development
We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).
Supportive Workplace Culture and Regional Advantage
A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.
Work/Life Balance and Lifestyle Benefits
Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.
Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
- Casual hourly rate: $39.05 to $45.55 p.h. (AO2)
About your opportunity
Are you passionate about delivering exceptional, person-centred service? In this vital role, you'll be the welcoming face for patients, families, and the public—providing outstanding administrative support and contributing to a high-performing, values-driven team. Help shape a workplace where compassion, collaboration, and excellence thrive every day.
Requirements:
- This is a Vaccine Preventable Disease (VPD) risk role.
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries are welcome; for a confidential discussion please contact:
Donella Owen on (07) 4433 4207.
Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-TV643550
Applications close: Tuesday, 8 July 2025
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
-
AO2 Patient Service Officer (MSG) 32059781 (Word, 362KB)
Role Description
Info Sheet_Document Preparation-new candidates-13.05.24 (PDF, 70KB)
Information Package for Applicants
QH Applicant Information Kit (PDF, 939KB)
Application Kit
