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Senior Program Officer
Northgate
Be challenged | Be rewarded | Belong
QLeave is seeking a motivated and experienced professional to join our Enterprise Program, Planning and Delivery Division. Based in Brisbane’s north, this role offers the opportunity to contribute to a range of strategic and customer focused projects within a start up project team. Operating in a complex legislative environment, we’re looking for someone who can work independently, engage effectively across diverse business units, and deliver meaningful outcomes and deliverables for the projects.
This is a flexible, temporary full-time opportunity for 12 months, with the possibility of extension, where you’ll play a key role in delivering strategic projects and initiatives that support efficient implementation and contribute to QLeave’s mission of supporting Queensland’s workers.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Project Management |
| Classification | AO6 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/644637 |
| Closing date | 07-Jul-2025 |
| Job duration | 12-months |
| Contact person | Sally Hardiman |
| Contact details | sally.hardiman@qleave.qld.gov.au Access the National Relay Service |
About QLeave
QLeave is a statutory authority administering portable long service leave schemes for workers in the building and construction, contract cleaning, and community services industries. With over $1.5 billion in funds under management, we ensure that Queensland's workers receive the benefits they've earned. Our commitment to strong governance, accountability, and service excellence underpins everything we do.
About the Role
As a Senior Program Officer, you will support the delivery of a range of projects and initiatives that contribute to QLeave's future direction and strategic goals. You will business partner with colleagues to support the implementation of a coordinated program of work.
Your Responsibilities
- Act as a business representative to support the implementation of new processes and systems, including their development, customisation, and integration with existing processes and systems.
- Conduct gap analyses on business templates and coordinate the development and implementation of updated templates within the Operations Teams.
- Create wireframes and engage with stakeholders on system-related inquiries and meetings, including coordinating with the external stakeholders engaged to deliver the system.
- Create and contribute to the production of artefacts and reports for the implementation of new processes and systems.
- Collaborate with the other project subject matter experts, business representatives, QLeave internal teams and external stakeholders to undertake project delivery preparation and contribute to ensuring that project timelines are met.
- Work with partners and vendors to provide high-level advice on solutions for complex business problems.
For a complete overview of the responsibilities of this role, please refer to the role description.
What We're Looking For
QLeave appointments are based on selecting the eligible applicant best suited to the position. We will assess your application based on your experience, potential for development, and your personal qualities.
For this role, we will consider how well you:
- Demonstrate effective communication and collaboration with internal and external stakeholders, including the ability to identify and escalate issues when necessary.
- Apply strong problem-solving skills and demonstrate proficiency in digital technologies and systems analysis, with an attention to detail in developing, documenting, and implementing systems and processes, and an ability to adapt to new systems and processes.
- Build and maintain productive relationships with internal project stakeholders and external technology vendors to support the successful delivery of project outcomes.
Prior experience in project management, systems analysis, CRM implementation, and/or administrative processing will be favourably regarded.
How to Apply
If you're passionate about supporting strategic project delivery, we'd love to hear from you.
Your application must include:
- A detailed resume outlining your qualifications, experience, and achievements.
- A brief cover letter (1-2 pages) explaining your motivation for the role and how your skills align with the requirements.
For further information or a confidential discussion, please contact Sally Hardiman at sally.hardiman@qleave.qld.gov.au.
QLeave values diversity and is committed to being an equal opportunity employer. Adjustments to the recruitment process are available upon request to ensure all candidates can showcase their abilities.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
