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Driving Examiner


Customer Services, Customer Services Safety & Regulation, 12 Sir John Overall Drive, Helensvale

The Department of Transport and Main Roads (TMR) is looking for highly motivated, adaptable and customer-focused individuals to join TMR in the role of Driving Examiner. Every day is different and so are our teams.
We foster an inclusive workplace culture and will support you to grow and develop in your career while maintaining a healthy work-life balance.

Job details

Position status Permanent
Position type Full-time
Occupational group Customer Service/Call centre
Classification AO3
Workplace Location Gold Coast
Job ad reference QLD/644702/25
Closing date 08-Jul-2025
Job duration
Contact person Dayana Vince
Contact details (07) 5644 1101
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The Department of Transport and Main Roads (TMR) will provide extensive training to support you in undertaking duties in this dynamic role where you will be conducting driving assessments, delivering government services to Queenslanders. 

We recognise and celebrate that everyone is unique and seek the applicant best suited to the role. We will assess your experience, knowledge and acquired skills, as well as your potential for development and your personal qualities.

Some of your responsibilities will include:
• Conduct driving assessments to determine the competency of applicants for all classes of driver license held by the incumbent.
• Consult, liaise and provide advice to stakeholders on matters relating to driver licence assessment and road safety, including providing written reports to the Senior Advisor (Driver Assessment) as requested.
• Contribute to ensuring the integrity and accuracy of information through recording and maintaining accurate customer and service information on relevant computer systems.
• Maintain up to date knowledge of industry standards and product safety as they relate to the driver licence assessment function.
• Contribute to the operation of the Customer Service Centre, working collaboratively as an effective team member to achieve key team and individual performance targets, supporting and participating in team activities and assisting to meet team objectives. If required, you may be requested to provide training and mentoring to less experienced Driving Examiners in systems, services and products.

Mandatory qualifications and conditions: 
• Due to this role having access to sensitive data, a criminal history check will be undertaken prior to appointment to the role.
• Applicants are required to have held an open C Class Driver Licence for a minimum of twelve months.
• A background search of traffic history (offences and crashes) and personal record will be made to ensure that an applicant's appointment is desirable in the public interest.
• Applicants will be required to undertake a C (Car) Class practical driving assessment as part of the selection process for this role.

Desirable qualifications and conditions:
• Any additional higher-level licences (HR/HC) are well regarded. 

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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