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Senior Business Analyst
Business Applications and Strategy, Information and Technology Services, Corporate, Brisbane City
Joining our team as a Business Analyst presents a unique opportunity to drive innovation, shape solution design and optimise critical business processes.
Your expertise will contribute to new delivery patterns to streamline our ways of working.
By building a strong partnership between ITS and our business stakeholders, you’ll play a pivotal role in transformative change and delivering exceptional outcomes.
Job details
| Position status | Fixed Term Temporary |
|---|---|
| Position type | Flexible full-time |
| Occupational group | IT & Telecommunications |
| Classification | AO6 |
| Workplace Location | Brisbane Inner City |
| Job ad reference | QLD/644698/25 |
| Closing date | 08-Jul-2025 |
| Job duration | To 16 January 2026 |
| Contact person | Jen Kwok |
| Contact details | Phone: (07) 3307 6113 Access the National Relay Service |
We want you to join a team dedicated to excellence in providing essential web services and tailored software design and development. Our team's primary objective is to establish and maintain strong business partnerships with departmental clients, enabling the delivery of responsive and high-quality application solutions that meet the evolving needs of our department.
Your responsibilities:
• Build and maintain effective stakeholder relationships with high levels of customer service across the department, with ability to communicate technical information to non-technical stakeholders.
• Lead business requirement analysis and aligning system specifications with departmental strategy and guidelines to deliver business value, using workload management tools to articulate requirements clearly.
• Create and maintain documentation, analyse and clarify requirements, and gather information through interviews, workshops, and surveys.
• Coordinate work packages with internal teams and external vendors, providing advice on application lifecycle management, including risk and issue identification.
• Documenting requirements and managing work items through their lifecycle using tools like Azure DevOps, JIRA and ServiceNow.
• Performing technical system administration tasks and system reporting.
• Coordinate design of new solutions in collaboration with stakeholders (external provider, internal technical resources and business), identifying solution options and
informing decisions based on assessment of feasibility, risks, cost and benefits.
We're looking for the best-suited applicant for the role. We focus on your strengths by assessing a combination of your competencies, knowledge-based skills and behaviours.
For this role we are looking for strengths in:
• Strong communication skills, technical to non-technical
• Business analysis
• Process improvement
• Requirements gathering
• Building and maintaining relationships
• Strong problem-solving skills
There are no mandatory qualifications required for this role.
Applications to remain current for 12 months.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
Documents
Before applying for this vacancy please ensure you read the documents below.
