This is a regional team which works across a number of child safety service centres within the Logan District based upon need. The team focuses on direct assistance with Investigation and Assessment responses, therefore, experience in I&A would be valuable.

Staff must be prepared to travel and work from the CSSC locations within the Logan District.

Job details

Your contribution

Senior Team Leaders provide leadership to and management of a team of professional and operational staff to ensure the delivery of high-quality child protection services that includes assessment, intervention, casework and case management in accordance with legislation and practice guidelines to children, young people, families and communities serviced by the Child Safety Service Centre (CSSC).  This is achieved by a collaborative integrated multi-disciplinary team (that may include representation from other agencies). 

This specific advertised role is based in the Logan District Response Team based at Browns Plains Child Safety Service Centre. This team is responsible for providing support by meeting surplus demand with the current focus being on finalising assessments.  The Senior Team Leader will supervise a team of Child Safety Officers and need to demonstrate a high level of leadership skills as well as a robust risk assessment framework with a focus on quality practice at the front-end of the child protection continuum. The Senior Team Leader needs to be able to work autonomously and be able to co-ordinate responses and support for multiple CSSCs across the region.

Key duties and responsibilities

The Senior Team Leader key responsibilities are:

• Provide leadership, management and supervision of child protection service delivery consistent with departmental policies and procedures, statutory responsibilities, and contemporary best practice standards.
• Allocate, prioritise and perform work tasks in accordance with departmental procedures and statutory, financial and administrative delegations.
• In conjunction with the CSSC Manager, develop appropriate service responses to meet the identified needs of clients including children, young people, families, carers, the community and the public and non-government sectors.
• Collaborate with relevant training and development specialists on the development, implementation and evaluation of appropriate programs that support service delivery.
• Develop enduring service delivery partnerships to enhance cross-sectoral participation, training and development and the delivery and co-ordination of local child protection services.
• Foster a culture and philosophy of frontline service delivery, cooperation, team work, high quality people management, commitment to excellence and a professional ethic which ensures the service team continues to meet the department's priorities.
• Actively participate as a member of the CSSC Management Team and participate in quality assurance reviews of the CSSC.
• Provide expert advice and decisions on complex casework matters to assist in the coordination of appropriate client services, decision making by courts, and the formulation and implementation of recommendations by SCAN teams.
• Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.

Delegations

Senior Team Leaders exercise specific delegations under relevant legislation (Child Protection Act 1999, Adoption of Children Act 1964, Children's Court Act 1992, Family Services Act 1987).

The Queensland Public Service Leadership competencies for Queensland (LCQ) applies to all role profiles within the department. This role profile is aligned to the team leader profile of the LCQ and outlines the relevant competencies from the team leader profile that are the basis of assessment of your suitability for the role.

Please refer to the Role Profile on how to apply.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 645758-25-Role Profile (Word, 799KB)