We're seeking a detail-oriented and motivated individual to join our team as a Licensing Assessment Officer. In this role, you will be responsible for investigating, assessing, and determining matters related to licensing, including the evaluation of licence applications, renewals, and owner builder permit requests. If you have strong analytical skills and a commitment to regulatory compliance, we want to hear from you!

Job details

This position is based in Brisbane and flexible arrangements can be considered upon application, including working from home and working remotely at a Regional QBCC office subject to availability. 

Key Outcomes and Accountabilities

• Reviewing and assessing licensing matters in accordance with delegation including refusal of licence applications and decision outcomes.
• Interpret and apply policy and legislation.
• Undertake research for cases and projects.
• Represent the QBCC in promotional and educational activities.
• Represent the QBCC in hearings before the tribunal and courts as required.
• Participate in planning and change management activities making recommendations for improvements.
• Gather industry intelligence to ensure proactive service delivery.
• Undertake general administrative duties, liaise with licensees, respond to general licensing enquiries and support communication across the QBCC.

Candidate Attributes 

1. Manage cases using research, decision-making, planning and report writing skills.
2. Apply, interpret, and provide advice on and implement legislation and policy.
3. Use communication and problem-solving techniques to achieve innovation and deliver and promote quality customer service.
4. Contribute to the team to achieve outcomes and effective work relationships. 

How to Apply (via Smart Jobs only)

Please submit a current resume and a brief letter (maximum 2 pages) outlining how your skills, knowledge and experience complement the Candidate Attributes in the Position Description. 

Referee Checks 

It is recommended you seek approval when nominating a person as a referee. Referees should have a thorough knowledge of your work performance and conduct, and it is preferable to include your current/ immediate past supervisor.

By providing the names and contact details of your referee/s you consent for these people to be contacted by the selection panel.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Unsolicited resumes from recruitment agencies will not be accepted.

Documents

Before applying for this vacancy please ensure you read the documents below.

• QBCC Information for Applicants - May 2025 (PDF, 531KB)
  Information Package for Applicants
  
  AO4 Licensing Assessment Officer PD (PDF, 461KB)
  Role Description