Job details

As a Switchboard Administration Officer, you will provide essential support by managing incoming calls and communications across a 24/7 rotating roster. This role requires excellent communication, multitasking, and problem-solving skills to ensure timely and accurate information flow within a dynamic healthcare environment. Flexibility to work, day, night, public holidays and weekend shifts is essential.

Talent Pool

If deemed suitable, your details will remain in the Administration Officer (Switchboard) - Expression of Interest Pool and you may be contacted further by GCHHS at the time an opportunity arises matching your skills and location preferences.

GCHHS may request your participation in other recruitment selection processes (eg. written application, interview etc.) to further determine suitability for employment for specific positions.

For further information on the role, please see the attached Role Description.

Why GCHHS?

• GCHHS staff benefit from not only being located on the desirable Gold Coast, but having the ability to work within our modern facilities
• GCHHS is passionate about achieving and maintaining a positive culture and encourage employees to drive this with us
• GCHHS promotes inclusion and flexibility for our workforce
• Career Development and leadership development opportunities are available to all
• Staff have access to Salary Packaging, 12.75% super and 17.5% leave loading

Additional Information:

• Submission of this EOI form is not a guarantee that you will be offered employment with Queensland Health.
• By submitting an EOI, you will not automatically be considered for advertised vacancies. If you wish to be considered for a specific advertised vacancy, please ensure you complete the application form and submit your application for the relevant vacancy via the job search website and follow the process outlined for that vacancy
• The EOI process is just one avenue of seeking employment with the GCHHS. You also have the option to apply for advertised vacancies within Queensland Health via the job search website.

Apply Now!

Click APPLY to submit your application and include:         

• Your resume, including employment history, qualifications, and contact details for two referees.
• A cover letter (no more than 2 pages) outlining your suitability for the role.

For further in-depth requirements please refer to the attached Role Description.

Gold Coast Health is committed to providing an accessible, inclusive work environment. Please contact the nominated person if you require any reasonable adjustments throughout this recruitment process.

Please note: no third-party applications will be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Further info box: ***APPLICANTS ARE ENCOURAGED TO APPLY ONLINE*** Microsoft Word (.doc) or PDF file types are supported. Files must be a maximum of 2MB each.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Talent Pool Information - Smartjobs (2) (PDF, 144KB)
  Information Package for Applicants
  
  Information for Applicants (PDF, 259KB)
  Information Package for Applicants
  
  GCTP647544 - RD (PDF, 326KB)
  Role Description