We are seeking a permanent full-time Administration Officer who has good organisational skills and attention to detail. They will utilise a wide variety of administrative and problem-solving skills in order to provide efficient and effective support to delegated personnel in the unit within a timely manner. You will have advanced computer skills including:

• experience using electronic filing systems
• experience in the use of databases
• the ability to use complex information systems.

For further information and how you will be assessed for this role, please refer to the attached Role Profile and Candidate Information Package for full details.

Job details

Key duties and responsibilities:

• Perform child protection, personal and criminal history checks and provide client information and advice to departmental staff and external agencies in relation to the suitability of carers in accordance with the policies and procedures of the Central Screening Unit.
• Identify and maintain multiple departmental systems, ensuring accuracy, completeness, quality and timeliness of input and output.
• Interpret data and produce reports from departmental databases as required.
• Provide high level administration support via phone and email enquiries to internal and external agencies.
• Coordinate multiple mailboxes, process and quality assure high volumes of carer applications pertaining to approval to be departmental carers, adoptive parents and persons associated with funded services.
• Identify and analyse complex problems in relation to child protection information
• Work closely with key stakeholders such as Queensland Police Service, Blue Card Services, interstate child protection agencies, and various service delivery areas within the department (including Child Safety Service Centres and Placement Services Units) in order to achieve desired outcomes.

This position is aligned to the Individual Contributor profile of the Queensland Public Service Leadership competencies for Queensland. To be successful in this role, you will be required to demonstrate capability in the areas detailed within the Candidate Information Package.

Delegations

This position is an authorised officer under the Child Protection Act 1999 and has a range of statutory delegations in relation to this.

This position reports to a Team Leader.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• 648005 25 - Role Description (Word, 749KB)
  
  
  648005 25 - Candidate Information Pack (Word, 423KB)