Take the next step in your career with this exciting opportunity within DAS Shared Application Services to provide high level technical direction, support and advice to maintain defined enterprise service levels in one or more technology domains.

Job details

What you'll do 

Key responsibilities of this role include:

• Establish and maintain highly effective working relationships with other staff within the branch to ensure the alignment and integration of operational services, processes and service levels across the branch.
• Provide high level technical skills in the analysis of IT system issues and the formulation, design and provision of appropriate solutions and improvements.
• Provide effective change management, capacity planning, incident management, risk management and continuity planning utilising best practices in systems support and service delivery, preferably with the ITIL framework.
• Ensure end to end service delivery for enterprise systems within Queensland Health.

About you

We are searching for someone who:

• Demonstrated ability in developing and promoting ITIL Service Management processes primarily incident / problem / test / change and configuration management.
• Demonstrated expertise and technical skills in one or more of the following;
  • Microsoft Windows Server 2012, 2016, 2019 and 2022 (OS and Hardware)
  • Active Directory/DNS/DHCP/Group Policy
  • Microsoft Clustering
  • Web Server technologies (IIS 6, 7, 7.5, Apache)
  • Citrix Virtual Apps and Desktops (CVAD) 2402
  • Scripting technologies (VBscript, PowerShell)
  • Virtualisation (vSphere)
• Provide high level of technical expertise to provide technical direction, standardisation, professional advice and support of enterprise infrastructure in a large customer focus organisation.
• Well-developed interpersonal, written and oral communication skills including the ability to negotiate, advise, influence others and work collaboratively with people to make decisions.
  • Well-developed ability to build and maintain appropriate relationships with team members, other technical domain specialists, application specialists and end users.
  • Demonstrated skills in the analysis of IT system issues and the formulation, design and provision of appropriate solutions and improvements.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing

• 38 hour full time work week
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Ready to apply?

For further information on how to apply please review the attached Role Description.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time.

Documents

Before applying for this vacancy please ensure you read the documents below.

• AO6 Operations Specialist DAS SAS AppSrv Team - RD (PDF, 260KB)
  Role Description
  
  Applicant Pack - July 2025 (PDF, 911KB)
  Application Kit