Thinking about a career in Housing?

The Mount Isa Housing Service Centre has Housing Officer vacancies within the following teams:

Access/Intake: This role involves managing housing applications and working closely with vulnerable customers to assess their eligibility for social housing.

Tenancy: –This position focuses on managing social housing properties within the region. Responsibilities include supporting tenants in all aspects of maintaining their tenancy and fostering positive neighbourly relations.

Property: This role is responsible for supporting key functions to ensure properties within the region are safe and compliant. This includes overseeing property maintenance and conducting regular inspections to uphold quality and safety standards.

Job details

Are you passionate about making a real difference in people's lives? Do you love the idea of helping others create meaningful, positive changes? If so, we'd love to hear from you!

The Mount Isa Housing Service Centre is on the lookout for enthusiastic and caring individuals to join us as Housing Officers. This is your chance to be part of a team that truly makes an impact in the community every single day.

If you're ready to bring your passion and skills to a role where you can help others thrive, this could be the perfect opportunity for you.

We also deeply value your personal qualities and how they align with our equity and diversity objectives, aiming to build a workforce that reflects the Queensland community.

In this role, you will provide a wide range of support and guidance in applicant, tenancy, and property management services to our customers, advocates, and other stakeholders. Your role will be crucial in ensuring they receive the best possible advice and assistance.

Our region spans north to Karumba, south to Boulia, east to Hughenden and west to the Northern Territory boarder.

Planned travel within the region is a requirement, typically for 2-4 nights for positions within the Tenancy and Property roles. Travel schedules can be arranged to accommodate staff availability.

Extensive training will be provided via mandatory online training as well as peer support. Our work is not “just a job” we are looking for people who want a career in supporting our most vulnerable Queenslanders.

To better understand the roles, information sessions will be run via Teams at the following times, please register your interest stating which session via email to alece.moncrieff@housing.qld.gov.au. If you have anything you wish to be discussed in the sessions, please let us know via email and we can include this in our presentation.

• Monday 21 July 2025 - 1pm AEST
• Wednesday 23 July 2025 5pm AEST

If you are unable to attend these sessions, please reach out to Berni on 44372714 or Alece on 44372702 who will be able to give you information on the roles.
Successful candidates will receive 5 weeks leave per annum and will be entitled to access the Regional and Remote Incentive payments after working here for 6 months.

Applications will remain current for 12 months.

Job Ad Reference: QLD/648349/25

Closing Date: Thursday, 31 July 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

There are three positions available.
Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• applicant-guide (4) (PDF, 640KB)
  
  
  648349 25 Role Description (PDF, 282KB)
  Role Description