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Patient Services Officer - Medical Imaging Department
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Job details
| Position status | Permanent |
|---|---|
| Position type | Part-time |
| Occupational group | Administration |
| Classification | AO3 |
| Workplace Location | Townsville region |
| Job ad reference | QLD/TV648260 |
| Closing date | 27-Jul-2025 |
| Job duration | Permanent part-time, 59 hours per fortnight |
| Contact person | Carly Waters |
| Contact details | (07) 4433 3238 Access the National Relay Service |
About the opportunity
This role delivers exceptional person-centred customer service to patients, their families, and the public.
The role works collaboratively as a member of the administrative team and provides quality support to deliver a high standard of organisational and patient-focused outcomes.
This role contributes to creating an exceptional place to work by consistently aligning workplace behaviours to organisational values.
PLEASE NOTE - The earliest shift start is 7:00am and the lastest shift finish is 5:00 pm
About your new employer
Career Growth and Development
We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).
Supportive Workplace Culture and Regional Advantage
A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.
Work/Life Balance and Lifestyle Benefits
Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.
Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
- Salary range: $38.81 to $43.16 p.h. (AO3)
- 4 weeks annual leave (pro rata) with 17.5% loading
- 12.75% employer contribution to superannuation
- Plus Salary Sacrificing options may be available
Requirements:
- This is a Vaccine Preventable Disease (VPD) risk role. Hepatitis B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.
- Probation period may apply.
- Pre-employment checks will be conducted.
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries are welcome; please contact: Carly Waters on (07) 4433 3238
Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-TV648260
Applications close: Sunday, 27 July 2025
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Documents
Before applying for this vacancy please ensure you read the documents below.
-
Info Sheet_Document Preparation-new candidates-13.05.24 (PDF, 70KB)
Information Package for Applicants
QH Applicant Information Kit (PDF, 939KB)
Information Package for Applicants
AO3 Patient Services Officer (MID) 30463335 (Word, 374KB)
Role Description
