Take the next step in your career with this exciting opportunity within Information and Technology Services Clinical Information Systems Support Unit, Digital Health Branch.

Job details

The role works both on-site with clients and within the CISSU team to deliver a consistent service experience for customers in alignment with agreed processes and service levels to ensure the business is achieving “maximum value” from the Information & Communications Technology (ICT) services they use.

What you'll do 

Key responsibilities of this role include:

• Adhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services, and workplaces. Follow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe services, and workplaces.
• Customer Service - Apply independent judgement in analysing and assisting with the development of scientific and clinical practices, procedures and protocols in support of associated laboratory and clinical information systems.
• Problem Solving - Apply increasingly independent judgement, commensurate with level of experience, in the analysis of technical and scientific issues and the provision of advice and solution to clients and stakeholders where appropriate.
• Data Request – Assist in the established clinical data request process involving customer liaison, review, recommendation, data extraction, data processing, privacy and data security.

About you

We are searching for someone who:

• Scientific and Technical Knowledge – Demonstrated ability to apply advanced technical or competent scientific level of knowledge across a broad range of pathology, forensic or public health laboratory practice particularly in relation to providing advice on workplace procedures.
• Problem Solving Skill – Demonstrated skill and experience in analysing, learning and applying advanced scientific knowledge, and developing solutions for customers from across a broad range of pathology, forensic or public health laboratories.
• Communication Skill – Proven communication, interpersonal skills and problem solving skills including the ability to effectively consult and negotiate with senior management and key stakeholders on issues requiring organisational change.
• Data Extraction and Processing Skills – Demonstrated knowledge and experience and/or the ability in the provision of data extraction, processing and reporting services.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing

• 38 hour full time work week
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Ready to apply?

For further information on how to apply please review the attached Role Description.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time.

Documents

Before applying for this vacancy please ensure you read the documents below.

• HP3 Scientist - Application Specialist RD (PDF, 237KB)
  Role Description
  
  Applicant Pack - July 2025 (PDF, 911KB)
  Application Kit