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Caseworker


Rockhampton Youth Justice Service Centre; Youth Justice; Region – Sunshine Coast and Central – Youth Justice; Rockhampton

The department is committed to keeping Queensland communities safe. Everyone deserves a life free from violence and fear.

We are actively tackling the complex causes of youth crime and addressing serious repeat offenders and ensuring our systems and services not only meet, but anticipate the needs of victims We do this by providing early intervention, statutory Youth Justice, and detention services to ensure that young people are held accountable for their offending behaviour. We help support them to become responsible members of the community and by providing trauma-informed support and resources to victims to ensure they can recover and heal, whilst ensuring the voices and experiences of victims are heard and respected.

Job details

Position status Permanent
Position type Full-time
Occupational group Psychology, Counselling & Social Work
Classification PO3
Workplace Location Rockhampton region
Job ad reference QLD/648636/25
Closing date 30-Jul-2025
Job duration
Contact person Nicole McCance
Contact details Phone: 4848 4600
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The role of the Integrated Case Management Caseworker provides quality professional casework services to young people subject to a youth justice intervention.

  • Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples.
  • Deliver best practice statutory casework services to young people with minimal supervision using high level assessment and intervention skills to deliver integrated and culturally appropriate services, including intensive weekly engagement with families, community organisations and other key stakeholders, in accordance with the legislative, policy and procedural requirements.
  • Prepare and present information and evidence to the Children's Court, including an ability to conduct pre and post court interviews, liaise with key court stakeholders and prepare pre-sentence reports, affidavits and other documentation as required.
  • Engage with and establish partnerships with a broad range of internal and external stakeholders and service providers, in a number of local areas, to establish an appropriate therapeutic alliance to achieve quality casework outcomes.
  • Provision and effective coordination of the therapeutic alliance, formulating a singular case plan with consistent action orientated goals to support the young person and their family members. This may include assisting a parent/guardian, sibling and/or young person to obtain employment, re-engage in education, address substance misuse, access physical and mental health services, access safe housing, learn responsible parenting skills, address anti-social behaviour, and improve community participation.
  • Undertake a range of record and information management tasks including maintenance of case records, preparation of reports, and data entry to ensure casework and accountability in accordance with policy and procedures and as requested by Management.
  • Liaise with and seek advice and approval from the relevant Youth Justice Service Centre staff in relation to the management of complex cases, development of programs, the exercising of statutory delegations, payment of program related costs and other matters as required.
  • Actively participate in and deliver training and professional development activities to develop, maintain and enhance knowledge and competencies.
  • Actively participate in regular formal and informal supervision
  • Undertake leadership and mentoring role.

Mandatory requirements:

  • It is a requirement of this role to have possession of a tertiary degree relevant to the role such as social work, behavioural science or social science, criminology, or other recognised degree.
  • Travel is a requirement of this position; therefore, it is a requirement that the applicant hold a current “C” Class Drivers licence.
  • Applicants are encouraged to provide a referee who is an Aboriginal and/or Torres Strait Islander person who can attest to the applicant's background, knowledge, skills and experience as they relate to the cultural capabilities.
  • A valid Blue Card to be linked with the organisation prior to starting.

Applications to remain current for 12 months.

Job Ad Reference:  QLD/648636/25

Closing Date:  Wednesday, 30th July 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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