We are seeking an experienced Manager Service and Integration to join the Residential Tenancies Authority (RTA). This role manages the Service and Integration team within the Digital Business Centre division.

This position is a full-time, two-year fixed-term temporary role and is located in Brisbane CBD, with the opportunity to work remotely up to 60% of the time.

Job details

This role will work with a dynamic team of professionals responsible for the IT service management and ICT operations. In addition to the day-to-day operational management of the Service and Integration team, the successful applicant will also play a key role in several major transformation programs currently underway under the RTA's Digital Strategy.

To be successful you will need:

• Proven experience in a similar role
• Track record of achievement in complex organisational and technological environments (where change is the norm)
• Strong technical knowledge of networks, infrastructure, cloud services including Microsoft Azure, Microsoft 365 and Dynamics 365
• Capability in leading the design, review and implementation of policies, standards, procedures and associated documentation
• The ability to develop and foster effective relationships with a broad range of people at various levels, both within and outside the organisation
• A record of accountability for the development, monitoring and management of ICT operational budgets
• Demonstrated ability to work under pressure both autonomously and within a high-functioning team.

What we offer is:

• Once established in the role, the flexibility to work from home up to 60% of the time
• Beautifully designed offices at Midtown Centre on Mary St, Brisbane CBD
• A rewarding role with professional development opportunities on offer
• A highly supportive culture that values diversity and inclusion while contributing to team success
• An employee Health & Wellbeing program that encompasses our four pillars of wellbeing - financial, mental, physical, and social.

If this challenging and highly rewarding role sounds like an opportunity that compliments your current skills, experience and future career plan, we encourage you to read the attached position description and submit your application.

Your application should contain:

• Cover Letter - maximum of 2 pages outlining how and why your skills and experience are suited to this position, specifically relating to the functions outlined within the Your Key Responsibilities section of the position description and the vision, results and accountability indicators for the leadership competencies outlined in the Leadership Competencies for Queensland Framework 
• Resume
• 2 referees.

For further information on what your cover letter should contain, please refer to the Additional information for applicants document attached.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

If you have included any education and professional qualifications or enrolments to your resume, please attach these to your application. A three-month probationary period will apply for any applicant who is not a current public sector employee.

Documents

Before applying for this vacancy please ensure you read the documents below.

• AO8 Manager Service and Integration (PDF, 308KB)
  Role Description
  
  Application information for candidates (PDF, 324KB)
  Information Package for Applicants
  
  Employee benefits available at the RTA (PDF, 6.39MB)
  Information Package for Applicants