Become an Operational Services Officer (Wards Services) at Gladstone Hospital! Multiple casual roles available, contributing to excellent healthcare in Central Queensland.

This casual role offers an attractive hourly rate with a generous casual loading benefit. You will provide essential duties in catering, housekeeping while supporting services such as patient assistance, porterage, waste and linen removal as well as the specialist functions of plastering, operating theatre and mortuary assistance.

Gladstone is a vibrant coastal city known for its bustling port, rich maritime history, and access to the stunning Great Barrier Reef. With diverse industries, outdoor activities, and cultural events, it offers a blend of urban life and natural beauty. Why wait? Join the team now!

Job details

About us:

Gladstone Hospital provides a range of services to Gladstone and the Banana region. Operational Services provides a service to the Gladstone Hospital and Gladstone Community Health Service.

The Department is managed by Manager, Operational Services who reports to the Director, Corporate and Support Services. Supervisors are responsible for day-to-day supervision of the operational staff and report to the Manager, Operational Services.

About the role:

To provide quality patient care by providing an efficient and effective porterage and patient assistance service within designated areas of the Gladstone Hospital facility.

About you:

• While not mandatory, a relevant qualification would be well regarded.
• Demonstrated ability to understand written and verbal instructions and procedures and carry them out accurately and efficiently.
• Ability to communicate effectively with a wide range of people to ensure good customer relationships and work well as part of an unsupervised team.
• Knowledge of the process of cross infection and a sound knowledge of infection control methods.
• Understanding of quality improvement processes and human resource management issues including workplace health and safety, equal employment opportunity and anti-discrimination.

What we offer:

• An hourly rate between $39.05 - $41.66 (Including 25% casual loading)
• 12.75% employer superannuation contribution

Additional Benefits

• Flexible Work-Life Balance and Variety
• Employee Assistance Program (EAP)

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

1. Contact Recruitment.CentralQueensland@health.qld.gov.au
2. Quote the Job Ad Reference (JAR) GL5G649114

Applications close: Tuesday, 12 August 2025

#Gladstone

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Microsoft Word (.doc) or PDF file types are supported. Files must be a maximum of 2MB each.

Documents

Before applying for this vacancy please ensure you read the documents below.

• GL5G649114 - Operational Services Officer (PDF, 400KB)
  Role Description
  
  Information for Applicants (PDF, 316KB)
  Information Package for Applicants