Shape the way our payroll teams learn and grow, designing and delivering engaging, modern, and effective training that empowers staff to perform at their best!

Job details

Shape the way our payroll teams learn and grow, designing and delivering engaging, modern, and effective training that empowers staff to perform at their best!

What you will do

In this role, you will design, develop, deliver, and evaluate learning and knowledge management solutions that empower Payroll Transactional Services (PTS) staff to perform their roles accurately, efficiently, and confidently. You will create engaging training materials using contemporary tools and systems.

You will deliver training to a diverse range of learners, using adult learning principles and a variety of delivery methods to ensure that staff can effectively understand and apply new knowledge and skills.

You will also work closely with stakeholders to identify learning needs, provide feedback on performance, and support continual improvement initiatives to enhance service delivery.

About you

We are searching for someone who:

• Experience creating and delivering effective, engaging training using different methods.

• Strong communication and problem-solving skills, able to work well with a range of people.

• Team player, open to feedback, and focused on making practical, useful learning resources.

• Able to plan and deliver training projects and clearly explain changes.

 Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

 Competitive salaries

• 12.75% superannuation
• 17.5% leave loading

Employee wellbeing

• 38 hour full time work week
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion 

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions. 

Ready to apply?

For further information on how to apply please review the attached Role Description.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis such as temporary, full time or part time. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Pack - July 2025 (PDF, 911KB)
  Application Kit
  
  QLD649242 Training and Development Officer Role Description (PDF, 245KB)
  Role Description