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Intensive Education Case Manager - Metropolitan North Region


Metropolitan North Region, School and Regional Operations and Performance Division

Do you have a passion for working in a multi-disciplinary team that focuses on providing bespoke case management approach to the engagement of young people in education?

We are looking for a dynamic and agile individual who can provide an intensive case management approach that supports vulnerable young people to engage with education in the Metropolitan North Region.

If you're ready to make a meaningful difference in the lives of young people, we’d love to hear from you!

Job details

Position status Fixed Term Temporary
Position type Full-time
Occupational group Education & Training
Classification AO7
Workplace Location Brisbane - North,Moreton Bay - North,Moreton Bay - South
Job ad reference QLD/MNR651143/25T
Closing date 10-Aug-2025
Job duration A period of 6 months unless otherwise determined
Contact person Petrina Mercer
Contact details 0461 300 086
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About the Department of Education:

Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity,  offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us.

Unlock Your Potential

As the Intensive Education Case Manager, you will work collaboratively in a multi-disciplinary team to deliver intensive case management, provide transition supports as well as manage education, intervention and prevention initiatives relating to students who are at risk of disengagement, already disengaged or at risk of becoming involved with the youth justice system.

Responsibilities include:

  • Provide intensive case management that may require educational and behaviour intervention for students at risk of disengagement from education, in accordance with legislative, policy and procedural requirements.
  • Establish and sustain effective partnerships with young people, parents/carers and the school principal during and beyond the case management process and initiate referrals - and access to support.
  • Analyse information and data to gain an understanding of the young person's strengths and provide strategic advice on identified concerns to inform effective case-management, integrated support planning and inform service enhancements.
  • Deliver best practice case-management and integrated support to improve educational outcomes and strengthen engagement with the school where appropriate, through intensive engagement with families, education providers, community organisations and other key stakeholders.
  • Facilitate the development and coordination of individual support plans including behaviour support plans, risk assessments and education and transition plans in collaboration with key stakeholders including school staff, parents and students (where appropriate) to support engagement and implement strategies to improve learning and engagement outcomes.

Please view the Role Description for a full list of responsibilities.

Start Your Journey!

  • Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
  • Attach a 2-page written statement in response to the attached role description

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive.

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.

Applications from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached Role Description and Applicant Information Package and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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