An exciting permanent full-time opportunity exists for an Operations Officer in the Legislation, Standards & Accreditation (LSA) team. This role will provide high-level administrative support to the Accreditation Assessments team and assist with the delivery of operational advice in relation to industry accreditation schemes.

Job details

In the role of Operations Officer, you will provide high-level administrative support to the Accreditation Assessments team and assist with the delivery of operational advice in relation to industry accreditation schemes. You will also be responsible for the administrative processes related to the Approved Inspection Station (AIS) Scheme (including Approved Examiners), Approved Person (AP) Scheme and Heavy Vehicle Registration Assessment Scheme (HVRAS) as requested by the Advisor.

Some of your responsibilities will include:
• Ability to interpret legislation and policy relating to the assessment of complex accreditation scheme applications to grant, amend or refuse applications.
• Perform data entry skills to use and maintain accreditation scheme software, databases and systems to process applications, update client information and identify system errors.
• High level skills in Microsoft products such as the ability to maintain and monitor an excel scheme application register and provide activity progress reports.
• Allocate scheme applications within the team to ensure the delivery of outcomes within specified timeframes, including problem solving, understanding team capability, mentoring and the provision of training as required.

Highly desirable qualifications and conditions:
• Builds enduring relationships: Builds and sustains relationships to enable the collaborative delivery of customer-focused outcomes. Acts as a mentor, role model and sounding board for others.
• Drives accountability and outcomes: Demonstrates accountability for the execution and quality of results by successfully interpreting and analysing the meaning of information gathered from a variety of sources to support informed decision making.
• Pursues continuous growth: Pursues opportunities for growth through agile learning, and development of self-awareness.
• Stimulates ideas and innovation: Gathers insights and embraces new ideas and innovation to inform future practice.

Some of the additional benefits this opportunity offers include:
• A 36.25 hour working week with the ability to accrue flex-time.
• Flexible working options to balance work-life / home-life.
• Beautiful city location, close to the Brisbane Botanical Gardens with just over a 10-minute walk from Central Station.
• Training and development opportunities.
• Generous superannuation (employer contribution of up to 12.75%).
• Salary sacrificing options.

For more information on the full list of responsibilities, requirements of the role and how to apply for this exciting opportunity, please read the Role Description and Applicant Guide.

Christina Myers, Advisor (Accreditation Assessments) can be contacted on (07) 3066 2568 should you have any questions regarding this role.

Applications to remain current for 12 months.

Job Ad Reference: QLD/651251/25

Closing Date: Friday, 08 Agust 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• Applicant Guide (PDF, 322KB)
  
  
  651251 25 Role Description v1 (Word, 576KB)