Make a meaningful impact and work with QLD Government’s builder, QBuild! Benefit from working in a commercialised business unit within the public sector and enjoy access to a range of government exclusive benefits, as well as exciting career opportunities across the state. Don't miss this chance to build your career —apply now!
The purpose of the position is to provide high level admin support to QBuild. This includes undertaking a range of business research, analysis, reporting, implementation and admin activities to support the development and delivery of QBuild services in line with operational plans and objectives. Be part of a high performing team supporting the service delivery across major large-scale building and construction projects. This is a Temporary 12 month position & can be located in either Townsville or Mount Isa. &

Job details

About the Role: 

You will work as part of a team, but also autonomously and will often be required to work within tight time constraints. The role may also be required to work across a range of QBuild business teams as operationally required.

Duties and skills involved:

• Provide efficient and high standards of customer service to QBuild customers.
• Undertaking travel bookings including flights, accommodation, charters, ferries and car hire within required time frames.
• Effectively monitor and manage internal and external correspondence, incoming and outgoing telephone calls and ensure responses are provided within required time frames.
• Willingness to work within a fast-paced environment with KPI's and mechanisms to measure and monitor performance.
• Ability to connect with industry, local suppliers and internal and external stakeholders to ensure the timely and effective delivery of services.
• Demonstrate professionalism and be a positive contributor to a great team and culture while being prepared to perform recurring work.
• Be dedicated to customer satisfaction, and within boundaries, develop an outcome which achieves both customer and business objectives.
• Ensure high standards and accuracy when compiling documents and reports or updating records and information systems (i.e., in Ellipse and Microsoft Office).
• Demonstrate initiative and be a team player by appropriately handling enquiries to senior staff in their absence within expected timeframes.
• Develop and maintain procedures, manuals and registers while being a contributor to improving existing procedures.
• Effectively undertake general administration functions as required.

The skills you will need include being able to:

• Demonstrated strong customer service skills.
• Demonstrated proficiency in the Microsoft Suite.

How do I apply?

All applicants must be eligible to work in Australia.

Interested candidates are encouraged to review the below attached applicant guide and role description. Once reviewed please submit the following documents to apply:

• Resume
• Cover letter (2 pages maximum) telling us why you are interested in and capable of performing the role.

If you have any questions about the position or your application, please contact Lauren Maloney on 0418 410 934 or email: Lauren.Maloney@epw.qld.gov.au

Please identify your preferred location: (Townsville or Mt Isa) in your application.

Applications to remain current for 12 months. 

Job Ad Reference: QLD/651364/25
Closing Date: Tuesday, 12 August 2025

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

• HLGPPW applicant-guide (2) (PDF, 233KB)
  
  
  651364 25 - Role Description (Word, 1,023KB)