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Intake Officer
Fortitude Valley
The Crime and Corruption Commission (CCC) is a statutory body set up to combat and reduce the incidence of major crime and corruption in the public sector in Queensland. Its functions and powers are set out in the Crime and Corruption Act 2001.
Job details
| Position status | Permanent |
|---|---|
| Position type | Flexible full-time |
| Occupational group | Administration |
| Classification | AO4 |
| Workplace Location | Brisbane - North |
| Job ad reference | QLD/651337 |
| Closing date | 11-Aug-2025 |
| Job duration | Talent Pool |
| Contact person | Hannah Trotter |
| Contact details | Hannah.Trotter@ccc.qld.gov.au Access the National Relay Service |
About us
We have a vision that our communities will be safe and supported by fair and ethical public institutions with a focus on those matters of highest threat to the Queensland community. As an organisation we are committed to this vision and as such our values of people, accountability, integrity, courage and excellence underpin everything we do at the CCC.
What we offer
At the CCC our people have access to a range of employee benefits that promote career development, enhance employee wellbeing and encourage a healthy and balanced work and home life. When you join the CCC you can access the following benefits:
• salary packaging
• 12.75% superannuation
• flexible work options, including working from home
• access to paid parental leave
• accrued time off
• opportunity to purchase leave
• 17.5% annual leave loading
• health and wellbeing program
• study assistance
• access to a wide variety of training opportunities
• free annual influenza vaccination
• six star rated inner city location close to public transport
About you
The ideal applicant will demonstrate capability in the following requirements:
• Ensuring complaints about suspected corruption are dealt with effectively, through the management of all incoming complaint channels, including the receipt and recording of information provided by telephone and the processing of written complaints.
• Timely and accurate recording of complaints and other information in the appropriate database, ready for referral to the Executive Director for triage.
• Management and assessment, for appropriate categorisation, of notifications of corrupt conduct received via Schedule under section 40 of the Crime and Corruption Act 2001
• Drafting correspondence providing outcome advice where complaints are assessed as not falling within the jurisdiction of the CCC.
• Assist in developing and maintaining standard (electronic) correspondence and other documents.
• Monitoring incoming correspondence on existing matters and referring to the appropriate officer for further action.
• Providing assistance to Assessment Officers as required.
• Updating the case management database and the records management system to accurately reflect information received and actions.
• Performing other duties as required from time to time.
How to apply
For more detailed information, including what is required to demonstrate your suitability for the role, refer to the attached role description. Pre-employment vetting forms a part of our selection process - you may be asked to provide detailed personal particulars and private interests information. For more information about our security vetting process please refer to How to apply | CCC - Crime and Corruption Commission Queensland
Aboriginal and Torres Strait Islander peoples are encouraged to apply.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
About working with the CCC visit www.ccc.qld.gov.au/careers Talent pool - applications will be assessed, when qualified candidates arise, recruitment panel will progress candidates. Applicants may be considered for temporary or permanent positions.
Documents
Before applying for this vacancy please ensure you read the documents below.
