We are looking for a dedicated Intensive Education Case Manager to join our dynamic multi-disciplinary team. In this role, you will deliver intensive case management and provide tailored transition supports to students who are at risk of disengagement, have already disengaged from education, or are at risk of involvement with the youth justice system. You will also be responsible for managing education-focused intervention and prevention initiatives, working closely with key stakeholders to create positive pathways and improve outcomes for vulnerable young people.

Job details

About the Department of Education:

Working for the Queensland Department of Education means joining an organisation that values its people and promotes leadership and innovation. Be part of an environment that respects professionalism and diversity, offers training and development opportunities and embraces flexible careers and work-life balance. Find out more about working with us.

About the Role:

Responsibilities include, but not limited to;

• Provide intensive case management and support for students at risk of disengaging from education, including education and behaviour interventions, in line with relevant laws and policies. 
• Work closely with students, families, and school staff throughout the case management process, including making referrals to support services. 
• Use data and information to understand each student's needs and strengths, and offer strategic advice to guide support planning and service improvements. 
• Deliver best practice support by working intensively with families, schools, and community organisations to improve students' engagement and learning outcomes. 
• Help create and coordinate individual support plans—such as behaviour plans, risk assessments, and transition plans—together with students, parents, and school staff.
• Ensure strategies are inclusive and culturally appropriate, particularly for First Nations students, students with disability, and those from diverse backgrounds. 
• Build strong partnerships with school and department staff, as well as external agencies, to deliver positive educational outcomes for all students.

Highly desirable experience and skills;

• Case management and care planning
• Engagement with children, young people and families
• Stakeholder engagement

Please refer to the attached role description for any mandatory requirements for this position. 

How to apply:

• Please submit a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history); and
• A 2-pg written statement in response to the attached role description.

We welcome all applicants to share any support needed to ensure our recruitment process is inclusive. 

Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department. 

Applications from recruitment agencies will not be accepted. 

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

For a full list of the position responsibilities and mandatory requirements, please ensure you download the attached role description and candidate information fact sheet and follow the instructions.

Documents

Before applying for this vacancy please ensure you read the documents below.

• SER651952_25T - Role Description (PDF, 262KB)
  Role Description
  
  Applicant Information Package (PDF, 245KB)
  Information Package for Applicants