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Administration Officer


Child and Family; Region - Sunshine Coast and Central; Service Delivery - Child and Family; Caloundra

Targeted /Identified Administration Officer position. It is a genuine occupational requirement that this position be filled by an Aboriginal and/or Torres Strait Islander person. One of the referees should be an Aboriginal and/or Torres Strait Islander person who can attest to the applicant’s background, knowledge, skills and experience as they relate to the cultural capabilities.

Do you have experience in administration and are looking for a meaningful role? Join our Caloundra Child Safety Service Administration Team. This is a permanent full-time position based in the picturesque seaside town of Caloundra, offering the opportunity to make a real difference in the lives of children and families.

Please refer to role profile for full details.

Job details

Position status Permanent
Position type Full-time
Occupational group Administration
Classification AO3
Workplace Location Sunshine Coast
Job ad reference QLD/652302/25
Closing date 19-Aug-2025
Job duration
Contact person Catherine Lees
Contact details Phone: 54385400
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Targeted Vacancy

It is a genuine occupational requirement that this position be filled by an Aboriginal and or Torres Strait Islander person. One of the referees should be an Aboriginal and or Torres Strait Islander person who can attest to the applicants background, knowledge, skills and experience as they relate to the cultural capabilities.

Do you have experience in administration and are looking for a meaningful role? Join our Caloundra Child Safety Service Administration Team. This is a permanent full-time position based in the picturesque seaside town of Caloundra, offering the opportunity to make a real difference in the lives of children and families.

Your responsibilities

As an Administration Officer you will:

  • Follow guidelines in relation to human resources, records management, finance, travel and administrative policies and procedures.
  • Provide front-facing customer service by answering phone calls and addressing front counter enquiries efficiently in a dynamic and fast-paced environment.
  • Follow guidelines in relation to maintaining vehicle, building and equipment in line with departmental procedures and policies to facilitate the effective functioning of the service centre.
  • Administer financial processes including procurement, ordering, payments of accounts, petty cash, Carepay and monthly monitoring and reconciliation in accordance with current legislative and departmental accounting practices.
  • Administer HR processes in accordance with current legislation and departmental policies
  • Assist the Cultural Practice Advisor (CPA) to provide cultural support to the Service Centre, including minute taking and assisting with supporting cultural events while maintaining positive communication with key stakeholders and knowledge holders.
  • Provide a sound knowledge in a range of software packages and databases in the administration of services provided by the service centre.
  • Work collaboratively with team members and understand the roles and responsibilities within the service centre to deliver efficient services.
  • Use, update and monitor relevant databases and files in line with departmental policies and guidelines to ensure accuracy of data.
  • Develop and maintain professional and collaborative relationships and communicate with internal and external stakeholders to achieve positive outcomes.
  • Prioritise and coordinate activities in a team environment to meet deadlines, and to be flexible in a changing work environment.
  • Performs ad hoc duties consistent with the responsibilities of the role as directed by the line manager or their delegate.

If you would like to speak to one of our Aboriginal and Torres Strait Islander team members before you apply, to hear more about working in our Department, please get in touch with the Contact Person for this role, and we can arrange for someone to have a chat with you.

Applications to remain current for 12 months.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Please ensure you download all attachments and follow the instructions on how to apply.

Documents

Before applying for this vacancy please ensure you read the documents below.

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Licence
Creative Commons Attribution 3.0 Australia (CC BY 3.0)
Last updated
2 May 2023

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