In this key role, you will ensure that records management practices align with relevant legislation, policies, and standards, supporting the agency’s commitment to contemporary and compliant recordkeeping. You will play an integral role in promoting best practices in records management by delivering targeted, customer-focused initiatives that enhance awareness and adherence throughout the business. Working closely with the Information Management branch, you will contribute to the development and implementation of strategic projects that foster a culture of compliance and effective information governance. If you are passionate about driving organisational compliance, improving information management practices and have excellent communication skills, this is an exciting opportunity to make a meaningful impact within QBCC!

Job details

The position is based in Brisbane, and the successful candidate will have the option to work from home under an approved Flexible Work Arrangement which suits the team.

Key Outcomes and Accountabilities

• Provide contemporary records management advice and guidance to business units in accordance with relevant legislation, policy, standards and guidelines.
• Consult with business areas to identify records management inefficiencies and/or non-compliance, and develop and implement solutions that will improve compliance and business performance.
• Collaborate with other teams to identify and analyse key records management issues with the aim of developing client solutions.
• Contribute to the active monitoring of records management compliance and performance within the agency through audit tools, health checks, and maturity assessments.

A full list of Key Outcomes and Accountabilites can be found in the Position Description. 

Candidate Attributes

1. Recognised tertiary qualifications in Information or Records Management is highly desirable.
2. Demonstrated experience in a similar role (Information/Records/Knowledge management).
3. Strong communication and collaboration skills with the ability to facilitate discussions and workshops and to influence and shape outcomes.
4. Ability to analyse, interpret and define difficult system or process issues, engaging relevant stakeholder input to deliver effective solutions.
5. Proficiency in using Content Manager with a focus on disposal activities and maintenance of business classification schemes.
6. Proficiency in use of M365 products and understanding of records governance requirements for records managed in this environment.
7. Ability to utilise time efficiently by prioritising a broad range of tasks and focusing on key issues.

How to Apply (via Smart Jobs only)

Before you submit your application please read the attached applicant information document noting in particular that QBCC cannot employ anyone who is on a VISA.

Please submit your resume including the names and contact details of two referees who have a thorough knowledge of your work performance and conduct, and a cover letter (maximum of two pages) telling us why you are interested in this role and how your skills, knowledge and experience compliment this role based on the Candidate Attributes.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Unsolicited resumes from recruitment agencies will not be accepted.

Documents

Before applying for this vacancy please ensure you read the documents below.

• QBCC Information for Applicants - May 2025 (PDF, 531KB)
  Information Package for Applicants
  
  Senior Advisor Records AO6 Position Description (PDF, 599KB)
  Role Description